Dryview 5850 laser imager инструкция

KODAK DRYVIEW 5800 Laser Imager

and

CARESTREAM DRYVIEW 5850 Laser Imager

User’s Guide

150 Verona Street

Rochester, New York 14608

© Carestream Health, Inc., 2009

DRYVIEW is a trademark of Carestream Health, Inc.

The Kodak trademark and tradedress are used under license

from Kodak.

Pub No. 2G0733

Rev. B

February 27, 2009 2G0733 i

Table of Contents

1 Overview — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-1

DRYVIEW 5800 and 5850 Laser Imagers — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-1

How the Laser Imagers Work — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-2

System Components — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-3

Print Sequence — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-4

Automatic Image Quality Control — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-5

Agency Compliance — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-5

User Guide Conventions — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 1-5

2 Using and Maintaining the Imager — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-1

Operator Control of the Imager — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-1

Turning Imager Power ON and OFF — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-1

Local Panel and Display Screen — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-2

Local Panel Layout — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-2

Display Screen Icons — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-3

Web Portal — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-5

Levels of User Access — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-5

Accessing the Web Portal — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-6

Operations — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-8

Unloading and loading the Film Tray — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-8

Inserting the Film Saver and Removing the Film Tray — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-11

Removing Print Jobs From the Unprintable Jobs Queue — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-11

Calibration Prints — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-12

Running a Calibration Print — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-12

Calibration Failure — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-12

Working with Quality Test Prints — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-13

Requesting a Test Print at the Imager — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-13

Requesting a Test Print at the Web Portal — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-13

Operator Maintenance — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-14

Changing the Charcoal Filter — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 2-14

3 Troubleshooting — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-1

Error and Alarm Indications — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-1

DICOM Printer Status Messages — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-1

Printer Status Messages — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-2

Film Supply Status Messages — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-3

Job Manager Status Messages — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-5

Condition Codes — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-6

Clearing Film Jams — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-13

Film Jam — Code 2x-116 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-14

Film Jam — Code 2×126 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-17

Film Jam — Code 26325 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-19

Film Jam — Codes 26326 or 26543 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-19

Film Jam — Code 26544 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-21

Calling for Support — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 3-22

ii 2G0733 February 27, 2009

4 Film Technical Information — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-1

General Description — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-1

Spectral Sensitivity — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-1

Image Quality — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-1

Environmental Impact — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-2

Storing and Handling Undeveloped Film — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-2

Handling Developed Film — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-2

Archiving Developed Film — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-3

Exposing to Moisture — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-3

Dissipating Odor — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-3

Dissipating Heat — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-3

Recycling Film — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 4-3

5 Specifications — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-1

Location — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-1

Equipment Specifications — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-1

Operating Space Requirements — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-1

Other Location Considerations — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-2

Environmental Requirements — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Temperature — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Relative Humidity — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Altitude — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Surface Condition — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Environmental Effects — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Laser Specifications — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-3

Power Requirements — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-4

Network Requirements — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-4

Film — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-4

Film Types — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-4

Film Sizes — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-5

Film Storage — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 5-5

Glossary — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — G-1

Appendix A: Warranty and Limitation of Liability — — — — — — — — — — — — — — — — — — — — — — — — — — — — A-1

Important Notice to Purchaser — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — A-1

End User License Agreement (EULA) — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — A-2

Carestream Health, Inc. Software End User License Agreement — — — — — — — — — — — — — — — — — — — — — — — — A-2

End-User License Agreement for Microsoft Desktop Operating Systems — — — — — — — — — — — — — — — — — — A-4

February 27, 2009 2G0733 1-1

1Overview

DRYVIEW 5800 and 5850 Laser Imagers

The 5800 and 5850 Laser Imagers are continuous-tone laser imagers

with an internal photothermographic film processor. Heat, rather than

photo chemicals, is used to develop the film. The Laser Imagers receive

digital images from medical image source devices (modalities) over a

network. The format that the Imager accepts is DICOM.

The Laser Imagers print images on KODAK DRYVIEW Laser Imaging

Film. Each film package contains 100 sheets of film. The Imagers can

accept any type and size of film as described in Chapter 5 of this

manual.

Intended Use The KODAK DRYVIEW 5800 Laser Imager provides high quality hard

copy film output from digital imaging source modalities for use in

medical imaging diagnosis and referral. Electronic image information

signals are managed and transformed optically to expose KODAK

DRYVIEW media. The system is intended for use with a variety of

digital modalities including, but not limited to, CT (Computerized

Tomography), MR (Magnetic Resonance) and CR (Computed

Radiology) for diagnostic use by medical radiologists and

communications to referring physicians and their patients.

The CARESTREAM DRYVIEW 5850 Laser Imager is intended to

provide high-resolution hard copy images from digital imaging source

output signals. The device is intended for use with KODAK DRYVIEW

media including DVM (DRYVIEW Mammography Films). The imager

will interface with a variety of digital modalities, including, but not

limited to, CR (Computed Radiology), DR (Digital Radiology), CT

(Computerized Tomography), MRI (Magnetic Resonance Imaging), and

FFDM (Full Field Digital Mammography). The images are to be used

for medical diagnosis and referral to physicians and their patients.

1-2 2G0733 February 27, 2009

Overview

How the Laser Imagers Work

The Imagers are network printers connected on a network along with one or

more medical imaging devices. They print images sent over the network

from medical imaging devices or workstations sending images concurrently.

The Imagers have hard-disk storage for a large number of digital images. As

images arrive, they are stored on the hard disk and placed in a print queue

(sequenced for printing) based on time of receipt and priority. Because the

Imagers can store images, they can continue to accept incoming print jobs

even when the film cartridge is empty or the Imager is temporarily unable to

print. Images that require a different film size or film type than is currently

in the Imager are placed in a separate “waiting for media” queue and a code

on the Local Panel reminds the operator to change film.

During normal operation, the Imager requires very little operator attention.

The Imager prints automatically in response to print requests from the

associated image devices. Information sent along with print requests, such

as film size, density and priority, control the print operations. Main operator

responsibilities include loading film and monitoring for malfunctions.

Overview

February 27, 2009 2G0733 1-3

System Components

1Film trays. Your Imager is configured with two film trays. Each

film tray holds a different size of DRYVIEW Laser Imaging

Film. Both film trays must be installed in order for the Imager to

operate.

2Film feed transport. The film feed transport orients and centers

the film while moving the film from the film tray to the imaging

portion of the Imager.

3Film imaging. The optics module writes the image onto the film

while the film is moved through the exposure transport area.

4Film processor. The film processor uses heat to develop the

image written onto the film by the laser in the optics module.

5Local panel. The local panel contains the display screen.

1-4 2G0733 February 27, 2009

Overview

Print Sequence

When the Imager receives a print request, it determines the requested film

size and type and then it selects the appropriate film tray.

Each time the Imager receives a print request, the following print sequence

occurs:

1. Suction cups in the pickup area lift a single sheet of film out of the

tray and feed the film into the transport rollers.

2. The transport rollers move the film up into the registration transport

area, where film registration takes place.

3. As the film moves through the exposure transport, the optics module

writes the image onto the film, then moves the film into the film

processor.

4. As the film passes over the processor drum, the heat generated by the

drum develops the film.

5. The film transport rollers move the exposed film to the exit area.

Overview

February 27, 2009 2G0733 1-5

Automatic Image Quality Control

An internal densitometer is a key element in the Automatic Image Quality

Control (AIQC) process. The densitometer enables the Imager to

automatically adjust image processing parameters to produce the best image.

The Imager adjusts these parameters each time it prints a calibration film.

A calibration film is printed when:

•The film tray is inserted in the Imager with film of a new lot number.

•A calibration film is requested from the local panel or web portal.

•A film tray is inserted into the Imager for which a current calibration

is not stored.

Agency Compliance

See the Safety Manual for the KODAK DRYVIEW 5800 Laser Imager and

CARESTREAM DRYVIEW 5850 Laser Imager, 2G0734.

User Guide Conventions

The following special messages emphasize information or indicate potential

risks to personnel or equipment.

NOTE: Notes provide additional information, such as expanded

explanations, hints, or reminders.

IMPORTANT: Important notes highlight critical policy information that

affects how you use this guide and this product.

Cautions point out procedures that you must follow precisely to

avoid damage to the system or any of its components, loss of data,

or corruption of files in software applications.

DANGER: Danger identifies procedures that you must follow

precisely to avoid injury to yourself or others.

Laser warnings warn personnel that access to laser radiation is

possible and all personnel must avoid direct exposure to the beam.

February 27, 2009 2G0733 2-1

2Using and Maintaining the

Imager

Operator Control of the Imager

During normal operation, the Imager receives and automatically prints

images sent by modalities over a network. Very little operator control is

required. The main responsibilities of the operator are described in the

following section, along with overview information about using the

Imager.

Turning Imager Power ON and OFF

There is a power switch located at the back right of the Imager.

In the event of a power loss, the Imager shuts down. Films in process

will not be completed and will remain where they are located in the

Imager.

The Imager will restart after power is restored. After self-test, the

Imager clears any films in process and automatically reprints any films

that were in process when power was interrupted.

2-2 2G0733 February 27, 2009

Using and Maintaining the Imager

Local Panel and Display Screen

Local Panel /

Display Screen

{

1Ready LED. This LED, when steady on indicates that the Imager is ready for printing.

When flashing, the Imager is processing and printing films. When unlit, the Imager is not

ready to print.

2Error LED. When lit, this LED indicates that the Imager has an error. An error code

appears on the display screen.

3Attention LED. When lit, this LED indicates a condition that requires attention, such as

«out of film». The Imager can still process and print films from unaffected film trays.

4Warming LED. When lit, this LED indicates that the Imager is warming up. A timer is

also shown on the display screen indicating the amount of time, in minutes, before the

Imager reaches operating temperature.

5Display screen. Displays codes and icons that indicate the status and operating condition

of the Imager.

6Menu Selection Button. In Menu Selection Mode, you can work with menus on the

Display Screen, and the functionality of buttons on the right side of the Local Panel

change. To enter Menu Selection Mode, press and hold the Menu Selection Button (#6

on the graphic above) for 5 seconds. The following screens are available:

•Test Print screen: Select a test print (only SMPTE is available for 5800 Imager.

Other prints are available for mammography quality control for the 5850 Imager.)

•Maintenance Reset screen: Reset maintenance items such as reset print counts,

jobs to delete, etc.).

7Unlock buttons. Used to unlock the film trays. Note that the trays will not unlock unless

a film saver is installed in trays that have film.

Note: These buttons are used to select or cancel when in Menu Selection Mode. See

the Icons table on page 2-4.

8Calibration buttons. Initiate a manual film calibration for upper and lower film trays.

NOTE: These buttons are used to move up or down in a menu when in Menu

Selection Mode. See the Icons table on page 2-4.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-3

Display Screen Icons

Icon Description

This icon indicates that film calibration is required. The Imager is

unable to print jobs from this tray until a successful calibration

occurs.

This icon indicates that a door is open on the Imager.

This icon indicates an error with the film tray. An error code will

also be shown on the display screen. The film tray cannot be used

until the error is corrected.

This icon indicates that you should insert the film saver into the

film tray.

This icon appears when the film fails calibration and indicates

that the Imager has been placed in manual mode.

This icon indicates that the DICOM network connection to the

Imager is offline.

This icon indicates that a film tray is not installed. Both film trays

must be installed in order for the Imager to operate.

This icon indicates that preventive maintenance is due.

This icon indicates that one or more jobs are present in the

Unprintable Job Queue.

This icon indicates that the film saver must be removed from the

film tray.

This icon indicates that a reset of the print counts to preventive

maintenance is due.

This icon indicates there are prints in the queue that are waiting to

be deleted.

2-4 2G0733 February 27, 2009

Using and Maintaining the Imager

This icon indicates that a user-initiated system restart is in

process.

This icon indicates that the Imager has been placed in service

mode.

This icon indicates that the Imager is warming up. The amount of

time remaining until the Imager reaches operating temperature is

also shown on the display screen.

Icons in Menu Selection Mode

The following icons appear on the Display Screen when you are

in Menu Selection Mode. These icons represent the changed

functionality of the buttons on the right side of the Local Panel.

While in Menu Selection Mode, press the button (#6 in the

graphic on page 2-2) to display the Test Print or Maintenance

Reset screen.

These icons indicate that the buttons shown by #8 in the graphic

on page 2-2 have changed functionality. Rather than being used

as Calibration buttons, you now use these buttons to move up or

down in the menu on the Display Screen.

This icon indicates that the button shown by the upper #7 in the

graphic on page 2-2 is no longer an Unlock button. Instead, use

the button to select the currently highlighted menu item.

This icon indicates that the button shown by the lower #7 in the

graphic on page 2-2 is no longer an Unlock button. Instead, use

the button to cancel the selection.

Icon Description

Using and Maintaining the Imager

February 27, 2009 2G0733 2-5

Web Portal

The Web Portal is your interface to additional functions on the Imager. In

the Web Portal, you can view and manage the Imager’s connections over the

network, configure features, view and correct error messages and general

status, etc.

After you have accessed the Web Portal, you can check the status of the

Imager and check the media and status of the film trays.

With a user account, you can log on to the Web Portal to perform more

advanced functions such as:

•Setting up and working with network configuration for the imager

and connected image sources.

•Retrieving logs, statistics, and system status.

•Performing diagnostic utilities, including backup and restore.

Levels of User

Access IMPORTANT: For information about creating user accounts, refer to the

Web Portal Help system.

There are four levels of user access to the Imager.

Level 1: Operator — Activities include printing, clearing of some errors, and

removing film jams and deleting jobs. A password is not required

for this level of access.

Level 2: Key Operator — Activities include printing, clearing of some

errors, removing film jams, performing minor setup, and deleting

jobs. Access to Level 2 requires a Level 2 ID and password.

Level 3: Local Service — Local Service providers are Carestream Health

trained and certified self-maintenance customers. Level 3 First Call

Service provides access to all Level 1 and 2 features and functions.

In addition, First Call activities include preventive maintenance with

the ability to reset some imaging parameters. Access to Level 3

requires a Level 3 ID and password.

Level 4: Full Service — Full Service providers are Carestream Health Field

Engineers, Technical Support staff, and certified service partners.

Level 4 Full Service requires licensing for a specified period. Full

Service providers have access to all Level 1, 2, and 3 service

features. The providers can also access the laser imager through a

service computer or through a remote computer connected to the

network. Access to Level 4 requires a Service ID and password.

2-6 2G0733 February 27, 2009

Using and Maintaining the Imager

Accessing the Web

Portal To access the Web Portal you will need a desktop or laptop computer that is

connected to the network.

1. On a desktop or laptop computer, start WINDOWS Internet Explorer.

2. In the address field, type: http://<IP address>

Note: <IP address> is the IP address of the Imager.

3. Click Go.

The main window for the Web Portal appears.

The center panel displays the screens where you view and perform

tasks. On-line help is available by selecting “Documentation” from

the left panel. The left panel displays links to all other screens.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-7

To log on to the Web Portal as a Level 2 or Level 3 user, do the following.

1. Click the Log On icon.

The following window appears.

2. Enter your User ID and password.

NOTE: The Imager comes with a default User ID and password for Level

2 and Level 3 users.

•for Level 2: User ID = KeyOperator; Password = DV5800

•for Level 3: User ID = LocalService; Password = DV5800

NOTE: The password is the same for the 5800 and 5850 Laser Imagers.

3. Click Login.

The items on the left side of the display will differ according to your

level of access.

2-8 2G0733 February 27, 2009

Using and Maintaining the Imager

Operations

Unloading and

loading the Film Tray IMPORTANT: Leave the Imager powered on while loading or unloading

the film tray.

When 100 sheets of film have been used, a 0 film count appears on the

display screen.

1. Press the “unlock” button on the local panel to release the film tray.

2. Remove the film tray from the Imager.

3. Remove the old film insert from the tray and discard in a manner

suitable to local ordinances.

NOTE: Before loading a new package of film, clean any particles from the

inside surface of the film tray, including the ramp and top edge of

the tray.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-9

4. Pull the diverter (plastic bar) and bag holder (silver bar) into the up

position.

5. Press the new film package down in the tray with the label facing up.

6. Pull the front flap of the film package forward and place it under the

diverter (1).

7. Set the back end of the film package under the bag holder (2).

8. Press down firmly using both hands so the film package sits flat

against the bottom of the tray.

9. Swing the bag holder of the film tray back in place.

2-10 2G0733 February 27, 2009

Using and Maintaining the Imager

10. Remove the tear strip from the plastic bag.

11. Swing the diverter of the film tray back in place.

IMPORTANT:Do not install the Film Saver onto the film tray.

12. Slide the tray back into the Imager slot.

13. To remove the plastic bag so the Imager can access the film, pull the

plastic bag tail firmly and smoothly. The entire film bag will slide

out.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-11

Inserting the Film

Saver and Removing

the Film Tray

A film saver must be inserted into a film tray before:

•the hood is opened.

•any panel on the Imager is removed.

•a film tray with film in it is removed.

1. Insert the film saver as shown below.

2. If the film tray has not been unlocked, press the «unlock» button on

the local panel.

NOTE: The film tray must be removed within 30 seconds after pressing

the «unlock» button. Otherwise, the film tray will re-lock

automatically.

3. Remove the film tray as shown below.

Inserting the Film Saver

Note: The film saver can be stored under the film tray until required.

Removing Print Jobs

From the Unprintable

Jobs Queue

When there are jobs in the unprintable jobs queue that can not be printed,

condition code 20703 and an icon show on the display screen. To remove

these jobs from the print queue, do the following.

1. Press and hold the Menu Selection Button for 5 seconds. Release the

button and the Test Print Menu displays.

2. Press and release the Menu Selection Button again to display the

Error Reset Menu.

3. Check that the 20703 error is highlighted on the display screen, then

press the Enter button.

The icon and condition code are cleared, and the display screen returns to

normal operation.

2-12 2G0733 February 27, 2009

Using and Maintaining the Imager

Calibration Prints Imager calibration is performed by printing a calibration print. A calibration

print has a step wedge pattern with a series of 26 stripes of increasing

optical density. The only purpose of a calibration print is to calibrate the

Imager. The Imager prints a calibration print when:

•A manual film calibration is requested.

•A film tray containing film with new sensitometric characteristics

(speed, contrast) is loaded.

•A film tray for which a current calibration is not stored is inserted into

the Imager.

You can discard all calibration prints.

Running a

Calibration Print You may occasionally have to request that the Imager print a calibration

print to calibrate the Imager. You may be asked to do this if you call for

service. You should also run a calibration print if a «Not Calibrated» status

message appears on the Web Portal Home screen, or if a calibration error

code (2x-624, 2x-631, or 2x-632) appears on the display screen.

To request a calibration print from the local panel, press the calibration

button for the applicable film tray (see “Local Panel / Display Screen”).

To request a calibration print from the Web Portal:

1. Access the Web Portal (see “Accessing the Web Portal”).

2. Click Calibrate, for the applicable film tray.

Calibration Failure Occasionally, the Imager may fail calibration and will notify the operator

with an error code on the display screen and a code and message on the Web

Portal. The most common cause is a film-related problem. Depending on the

cause, the Imager may be able to continue operating, but would display the

“manual mode” icon.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-13

Working with Quality

Test Prints The Imager can print an internally generated density test print with a

SMPTE pattern. Density test prints can be used as a quality assurance tool to

verify the uniformity of films printed by the Imager. The 5850 Laser Imager

provides additional test prints for mammography quality control.

You can request a test print at the Imager or from the Web Portal.

Requesting a Test Print

at the Imager 1. At the Imager, press the Setup button for approximately 5 seconds.

The Test Print menu displays.

2. Select the desired test print, and press the Enter button to initiate the

test print.

3. Select Cancel to exit from the Test Print menu.

Requesting a Test Print

at the Web Portal 1. Access the Web Portal (see “Accessing the Web Portal”).

2. Select Diagnostics>Test Print.

3. For “Select Test,” use the drop-down menu to select the desired test.

For example, for the SMPTE pattern, select Density Test.

4. Enter an optional label to be printed on the test film.

5. Enter the desired density (0.1 to 3.2).

6. Use the drop-down menu to select the film tray.

7. Select the number of copies to be printed.

8. Click Run.

2-14 2G0733 February 27, 2009

Using and Maintaining the Imager

Operator Maintenance

Changing the

Charcoal Filter

In the U.S., exhausted charcoal filters are considered to be

non-hazardous waste according to the US Environmental

Protection Agency Resource Conservation Recovery Act (RCRA).

Municipality owned and licensed solid waste management facilities

are an appropriate disposal option. Contact your local or state

solid waste authorities to determine if additional disposal

requirements apply. In other regions, contact local or regional

solid waste authorities for proper disposal guidance.

The preventive maintenance filter must be changed every 7,500 films. When

it is time to replace the filter, condition code 20449 and an icon show on the

display screen.

1. Remove the film trays see (“Inserting the Film Saver and Removing

the Film Tray”).

2. Turn the Imager OFF.

Using and Maintaining the Imager

February 27, 2009 2G0733 2-15

3. Raise the hood.

4. Pull the front panel forward.

5. Remove the charcoal filter by lifting it up and pulling it forward.

6. Install a new charcoal filter.

7. Close the front panel.

8. Close the hood.

9. Install the film trays.

10. Remove the film savers.

11. Turn the Imager ON.

12. Wait for the Imager to complete the start-up routine.

13. Clear the preventive maintenance icon and condition code.

a. Press and hold the Menu Selection Button for 5 seconds. Release

the button and the Test Print menu displays.

b. Press and release the Menu Selection Button again to display the

Error Reset menu.

c. Check that the 20449 error is highlighted on the display screen,

and press the Enter button.

The icon and condition code are cleared, and the display screen

returns to normal operation.

February 27, 2009 2G0733 3-1

3Troubleshooting

Error and Alarm Indications

The Imager can detect errors and other conditions that require operator

action. These errors or abnormal conditions are reported on the display

screen and on the Web Portal in the form of condition codes and

messages.

DICOM Printer Status Messages

In response to a DICOM printer N-GET status request from a modality,

a printer status message and a printer status info message are returned to

the requesting SCU. Every error has an associated printer status info

message. If more than one error exists when a printer N-GET request is

received, a status message is sent in response according to an

established priority. The following table shows the DICOM printer

status and printer status info.

Table 3-1: DICOM Printer Status Messages

Printer

Status Printer Status Info Printer Status Printer Status Info

FAILURE ELEC DOWN

PRINTER DOWN

PROC DOWN

WARNING BAD SUPPLY MGZ

CALIBRATION ERR

CHECK PRINTER

COVER OPEN

EMPTY MEDIASZ

MEDIATP

FILM JAM

FILM TRANS ERR

PRINTER BUSY

PROC INIT

PRINTER INIT

PRINTER OFFLINE

3-2 2G0733 February 27, 2009

Troubleshooting

Printer Status Messages

The following table describes how the local panel and Web Portal indicate

printer status to the user.

Table 3-2: Printer Status Messages

Printer

Status Local Panel Web Portal

Display DICOM Status Description

Any Film

Supply Open • Ready LED off

• Display is blanked

for open tray

• Status code: 20702

Not Ready WARNING /

COVER OPEN At least one of the film

trays is not inserted and

latched into place.

Door Open • Ready LED off

• Attention LED on

• Status code: 20701

Hood Open WARNING /

COVER OPEN The Imager hood is open or

one of the side panels may

be off. The Imager is not

“Ready.”

Failed • Ready LED off

• Error LED on

• Error code shown

Failed See Condition

Code An error has occurred that

prevents printing.

Imager

Unlock

Requested

• Ready LED off

• Unlock LED

flashing for the

requested film tray

Not Ready n/a The printer will complete

any prints in progress prior

to unlocking a film tray for

removal.

Offline • Ready LED off

• Attention LED on

• Status code: 20704

Printing

Disabled WARNING /

PRINTER

OFFLINE

The printer has been

disabled and does not have

a network connection.

Printing • Ready LED

flashing Printing NORMAL The Imager is currently

printing films.

Ready • Ready LED on

display shows

count, type, and

size for each film

tray

Ready NORMAL The Imager is online and

the Processor has reached

operating temperature.

Self-test • Ready LED off

• the Display shows

the Carestream logo

Self-test WARNING /

PRINTER INIT

This occurs when power is

first applied to the Imager.

Service

Mode • Ready LED off

• Attention LED on

Status code: 20700

Service Mode WARNING /

PRINTER

OFFLINE

The service switch is

enabled. The Imager is not

“Ready.”

Troubleshooting

February 27, 2009 2G0733 3-3

Film Tray Status Messages

The following table describes how the local panel and Web Portal indicate

film tray status to the user.

Warming • Ready LED off

• Warming LED on

• Number of minutes

until warm shown

Warming=xx WARNING /

PROC INIT The Processor is warming

up and will not be ready to

print for xx minutes.

Table 3-2: Printer Status Messages (Cont’d)

Printer

Status Local Panel Web Portal

Display DICOM Status Description

Table 3-3: Film Tray Status Messages

Film Tray

State Local Panel Web Portal

Display Description

Failed • Attention LED on

• Status code: 21000 (upper),

23000 (lower)

• Unlock button LED on

• Cal button LED flashing

• Tray info area displays icon

for this state

Failed An error has occurred that

affects normal operation. This

film tray is currently not useable

and requires user intervention.

Calibrating • Attention LED on

• Status code: 21001 (upper),

23001 (lower)

• Unlock button LED on

• Cal button LED off

• Tray info area displays film

type, size, and count

Calibrating A calibration is in progress for

this film tray.

Film Covered • Attention LED on

• Status code: 21003 (upper),

23003 (lower)

Film is Covered Either the film bag or film saver

is still on and must be removed

before the film tray can be used.

Film Tray

Empty • Unlock button LED on

• Cal button LED off

• Tray info area displays film

type, size, and count

Empty and/or

sheet count of 0 A film tray is inserted, but the

sheet count is 0.

3-4 2G0733 February 27, 2009

Troubleshooting

Manual Mode • Attention LED on

• Status code: 21002 (upper),

23002 (lower)

• Unlock button LED on

• Cal button LED off

• Tray info area displays film

type, size, and count

The film in this film tray does

not meet AIQC standards.

However, the user has selected

“Manual Mode,” so it will be

used as if it is “Ready.”

No Film Tray • Unlock button LED on

• Cal button LED off

• Tray info area displays icon

for this state

Invalid Film Tray There is a film tray in the film

supply but it does not contain a

liner/RF tag.

Ready • Unlock button LED on

• Cal button LED off

• Tray info area displays film

type, size, and count

Normal Tray Info The film tray is ready for use.

Requires

Calibration • Attention LED on

• Status code: 21001 (upper),

23001 (lower)

• Unlock button LED on

• Cal button LED off

• Tray info area displays film

type, size, and count

Requires

Calibration The film tray must be calibrated

before the Imager can print from

it.

Supply Open • Ready LED off

• Unlock button LED off

• Cal button LED off

• Tray info area blank

No Film Tray There is no film tray inserted.

Both trays must be inserted in

order for the Imager to operate.

Unlock Pending • Ready LED off (or blinking if

active print)

• Cal LED off (or blinking if

active calibration)

• Unlock button LED blinking

• If the film tray requires a

cover, the status code is:

Status code: 21004 (upper),

23004 (lower)

Unlock

Requested An “Unlock” has been requested

but has not started because of

one of the following:

• films are still moving through

the Imager

• the film tray contains film but

has not been covered with a

film saver

Once the conditions for unlock

is met, film tray can be removed.

Table 3-3: Film Tray Status Messages (Cont’d)

Film Tray

State Local Panel Web Portal

Display Description

Troubleshooting

February 27, 2009 2G0733 3-5

Job Manager Status Messages

The following table describes how the local panel and Web Portal indicate

job status to the user.

Table 3-4: Job Manager Status Messages

Job Manager

Status Display Screen Web Portal

Display Description

Active n/a Shows how many

jobs having this

status are queued.

The Imager is accepting DICOM job

requests and film is available for all current

jobs.

No Media • Attention LED on

• Required media

size is displayed

Shows how many

jobs having this

status are queued.

The Imager is accepting DICOM job

requests but film of the correct size and type

is not available for at least one current job.

Offline • Ready LED on

• Status code:

20704

Imager Offline The Imager will not accept any DICOM job

requests.

Unprintable

jobs queued • Status code:

20703 Shows how many

jobs having this

status are queued.

The Imager has queued jobs that can never

be printed and should be deleted by the user.

3-6 2G0733 February 27, 2009

Troubleshooting

Condition Codes

Condition codes are shown on the display screen in the order in which they

are generated. If there is more than one code associated with the current

condition of the Imager, the first code is shown on the display screen for 6

seconds, while other codes in the list are displayed for 3 seconds as the list

is cycled. The LEDs on the left side of the local panel will be on whenever

there is a condition code of that type.

Table 3-5: Condition Codes

Code Web Portal Message User Action

01004 MIM Core: Internal Software

Error 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

04200 MIM Core: Disk Full 1. Delete jobs in the «Unprintable jobs» queue.

2. Load requested film type for jobs in the «Waiting

for media» queue.

3. If the error persists, call for service.

06400 MIM Core: Image Page Error 1. Delete jobs in the «Unprintable jobs» queue.

2. Resend the print job from the image source.

3. If the error persists, call for service.

06410 MIM Core: Image Rendering

Error 1. Delete jobs in the «Unprintable jobs» queue.

2. Resend the print job from the image source.

3. If the error persists, call for service.

06411 MIM Core: Image Data Error 1. Delete jobs in the «Unprintable jobs» queue.

2. Resend the print job from the image source.

3. If the error persists, call for service.

06420 MIM Core: Internal Software

Error 1. Delete jobs in the «Unprintable jobs» queue.

2. Resend the print job from the image source.

3. If the error persists, call for service.

06430 MIM Core: Internal Software

Error 1. Delete jobs in the «Unprintable jobs» queue.

2. Resend the print job from the image source.

3. If the error persists, call for service.

10001 MIS: Internal Software Error 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

Troubleshooting

February 27, 2009 2G0733 3-7

10003 MIS: Image Buffer Error 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

10015 MIS: Database Error 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

10910 MIS: MCS Communication

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

20004 USB Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

20154 MCS: Internal Communications

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

20156 Incompatible Software Versions

Installed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

20209 Laser Imager Opened During

Self Test 1. Close the hood or the open cover.

2. Shut down the Imager, then start the Imager.

3. If the error persists, call for service.

20449 none 1. Change the charcoal filter.

2. Press and hold the Menu Selection Button for 5

seconds. Release the button and the Test Print

menu displays.

3. Press and release the Menu Selection Button again

to display the Error Reset menu.

4. Check that the 20449 error is highlighted on the

display screen, and press the Enter button.

The icon and condition code are cleared, and the

display screen returns to normal operation.

20701 none 1. Close the hood or the open cover.

20702 none 1. Install the missing film tray.

20703 none 1. Press and hold the Menu Selection Button for 5

seconds.

2. Press and release the Menu Selection Button again

to display the Error Reset menu. Delete the jobs in

the Unprintable Jobs Queue.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

3-8 2G0733 February 27, 2009

Troubleshooting

20705 none 1. Press and hold the Menu Selection Button for 5

seconds. Release the button and the Test Print

Menu displays.

2. Press and release the Menu Selection Button again

to display the Error Reset Menu.

3. Check that the 20703 error is highlighted on the

display screen, then press the Enter button.

20706 none 1. Turn the Imager power OFF.

20915 Internal Image Data Transfer

Failed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

20919 Internal Image Data Render

Failed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

21000 or

23000 none None. The film tray requires attention due to an error.

The specific error is reflected by a separate code.

21001 or

23001 none None. The film tray needs calibration before it can be

used.

21002 or

23002 none None. The film tray is operating in “manual mode,”

which means the image quality is not within the normal

range.

21003 or

23003 none 1. Remove the film saver or the film bag.

21004 or

23004 none 1. Install a film saver before removing the film tray.

21116 or

23116 Film Jam in Area 1: xxxxx

Supply See “Film Jam — Code 2x-116”.

21118 or

23118 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Re-insert the film tray and remove the film saver.

3. If the error persists, call for service.

21119 or

23119 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Re-insert the film tray and remove the film saver.

3. If the error persists, call for service.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

Troubleshooting

February 27, 2009 2G0733 3-9

21122 or

23122 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Take the film tray to a dark room and remove the

film saver. Verify that the film is lying flat. Replace

the film saver.

3. Re-insert the film tray and remove the film saver.

4. If this error repeats, try a new film pack.

5. If the error persists, call for service.

21125 or

23125 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Re-insert the film tray and remove the film saver.

3. If the error persists, call for service.

21126 or

23126 Film Jam in Area 1: xxxxx

Supply See “Film Jam — Code 2×126”.

21130 or

23130 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Re-insert the film tray and remove the film saver.

3. If the error persists, call for service.

21131 or

23131 xxxxx Supply: Internal

Hardware Failure 1. Cover the film tray with the film saver. Remove the

tray from the Imager.

2. Re-insert the film tray and remove the film saver.

3. If the error repeats, shut down the Imager, then start

the Imager.

4. If the error persists, call for service.

21139 or

23139 xxxxx Supply: Unable to

Identify Film Pack 1. Try a different film pack.

2. If the error persists, call for service.

21145 or

23145 xxxxx Supply: Unsupported

Film Type 1. The Imager has not been configured to use this film

type.

2. Try a different film type or reconfigure the Imager.

3. If the error persists, call for service.

21146 or

23146 xxxxx Supply: Unsupported

Film Size 1. The Imager has not been configured to use this film

size.

2. Try a different film size or reconfigure the Imager.

3. If the error persists, call for service.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

3-10 2G0733 February 27, 2009

Troubleshooting

21624 or

23624 xxxxx Supply: Film Calibration

Failure 1. Try calibration again, or try a different film pack.

2. If the error repeats, shut down the Imager, then start

the Imager.

3. If the error persists, call for service.

21631 or

23631 xxxxx Supply: Film Calibration

Failure — Dmin Outside Target 1. The minimum density of the film is too high.

Calibration results for this film are outside the

normal range, but will still be used.

2. If you do not wish to use these calibration results,

perform a new calibration on this film or try

another film pack.

21632 or

23632 xxxxx Supply: Film Calibration

Failure — Dmax Outside Target 1. The maximum density of the film is lower than the

target density. Calibration results for this film are

outside the normal range, but will still be used.

2. If you do not wish to use these calibration results,

perform a new calibration on this film or try

another film pack.

25922 RF Tag: Internal Diagnostic

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

25931 RF Tag: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

26325 Film Jam in Area 2 See “Film Jam — Code 26325”.

26326 Film Jam in Area 2 or 3 See “Film Jam — Codes 26326 or 26543”.

26543 Film Jam in Area 3 See “Film Jam — Codes 26326 or 26543”.

26544 Film Jam in Area 3 See “Film Jam — Code 26544”.

26931 Film Transport: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

26933 Film Transport: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27123 Optics: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27601 Optics: Calibration Failed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

Troubleshooting

February 27, 2009 2G0733 3-11

27604 Optics: Calibration Failed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27607 Optics: Calibration Failed 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27611 Optics: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27646 Optics: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27650 Optics: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

27931 Optics: Internal Communications

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28154 Processor: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28155 Processor: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28501 Processor: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28509 Processor Warm-up Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28510 Processor: Internal Hardware

Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28551 Processor Heater Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28554 Processor Over Temperature 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

28931 Processor: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

29154 Densitometer: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

3-12 2G0733 February 27, 2009

Troubleshooting

29924 Densitometer: Internal

Diagnostic Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

29925 Densitometer: Internal

Diagnostic Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

29926 Densitometer: Internal

Diagnostic Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

29927 Densitometer: Internal

Diagnostic Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

29931 Densitometer: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

36931 Local Panel: Internal

Communications Failure 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

36935 Local Panel: No

Communications from MCS 1. Shut down the Imager, then start the Imager.

2. If the error persists, call for service.

Table 3-5: Condition Codes (Cont’d)

Code Web Portal Message User Action

Troubleshooting

February 27, 2009 2G0733 3-13

Clearing Film Jams

Shutting off power to clear a film jam is not required.

Jam Areas and Film Path

2

3

1

1

3-14 2G0733 February 27, 2009

Troubleshooting

Film Jam — Code

2x-116 1. Remove the film trays (see “Inserting the Film Saver and Removing

the Film Tray”).

2. Remove any misplaced films from Area 1. This area can be accessed

through the film trays slots.

NOTE: If the film is not accessible from the front of the Imager, continue

with Step 3.

Troubleshooting

February 27, 2009 2G0733 3-15

3. Open the hood.

4. Loosen the 2 screws and remove the left panel

3-16 2G0733 February 27, 2009

Troubleshooting

5. Remove any misplaced films seen in the pickup access areas.

6. If Area 1 did not contain misplaced films, take the film trays to a dark

room and remove the film saver. Remove any misplaced films and

cover the tray with the film saver.

7. Set the left panel in place and tighten the 2 screws.

8. Close the hood.

Troubleshooting

February 27, 2009 2G0733 3-17

Film Jam — Code

2×126 1. Remove the film trays (see “Inserting the Film Saver and Removing

the Film Tray”).

2. Remove any misplaced films from Area 1. This area can be accessed

through the film trays slots.

3. If Area 1 did not contain misplaced films, take the film trays to a dark

room and remove the film saver. Remove any misplaced films and

replace the film saver.

4. If misplaced films were not found in the tray, open and close the

Imager hood. Wait 2 minutes for misplaced films to emerge from the

Imager.

If misplaced films were never located and this error recurs on the next

film, continue with Step 5.

3-18 2G0733 February 27, 2009

Troubleshooting

5. Open the hood.

6. Loosen the 2 screws and remove the left panel.

Troubleshooting

February 27, 2009 2G0733 3-19

7. Remove any misplaced films seen in the pickup access areas.

8. Set the left panel in place and tighten the 2 screws.

9. Close the hood.

Film Jam — Code

26325 IMPORTANT: If this error occurred at the same time as 2x-126, follow the

instructions for “Film Jam — Code 2×126”.

1. If this error occurred alone, open and close the hood to clear the error.

2. If this error repeats, restart the Imager.

Film Jam — Codes

26326 or 26543

1. Open the hood.

2. Remove any misplaced films.

Hot surface.

3. Undo the drum cover latches and lift the drum cover.

3-20 2G0733 February 27, 2009

Troubleshooting

4. Carefully remove any films found in the drum area.

5. Close the drum cover and secure the cover latches.

If the film was not found in the drum area, continue with Step 6.

6. Open the hood.

7. Loosen the 2 screws and remove the left panel.

Troubleshooting

February 27, 2009 2G0733 3-21

8. Use the manual advance knob to move the film through the processor.

9. Set the left panel in place and tighten the 2 screws.

10. Close the hood.

If film was not previously removed, the misplaced films will emerge

from the IMAGER within 2 minutes.

Film Jam — Code

26544 1. Remove any films jammed in the imager film exit.

2. Open the hood and remove any films in Area 2.

3. Close the hood.

3-22 2G0733 February 27, 2009

Troubleshooting

Calling for Support

If you cannot correct a condition and need help, call for support. Have the

following information ready when you call:

•Model Number: 5800 or 5850

•K-Number

•Condition code and message if they are shown on the display screen

and Web Portal

February 27, 2009 2G0733 4-1

4Film Technical Information

General Description

This section describes the characteristics of DRYVIEW Laser Imaging

Film, not the operation of the Laser Imager. DRYVIEW Laser Imaging

Film is a high-resolution, infrared-sensitive, photothermographic film

designed specifically for the family of DRYVIEW Laser Imagers.

DRYVIEW Laser Imaging Film is packaged in daylight-load packages

and is available in blue, clear, and mammography film types.

Spectral Sensitivity DRYVIEW Laser Imaging Film is infrared sensitive and has been

sensitized to the infrared laser diode of DRYVIEW Laser Imagers.

When handled according to instructions on the daylight-load film

package, safelights are not needed. If you remove undeveloped film

from the daylight-load package, you will need a darkroom setting and a

green safelight.

Relative Log Exposure (Example)

Image Quality DRYVIEW Laser Imaging Film delivers diagnostic-quality,

continuous-tone images along with sharp alphanumerics and optimum

contrast. This high-quality, silver-based film provides health care

providers with the same diagnostic information they are accustomed to

viewing — including the spatial resolution, contrast, and grey levels.

Because it is a totally dry imaging process, there is no image quality

variability due to “wet” chemistry.

4-2 2G0733 February 27, 2009

Film Technical Information

Environmental

Impact Tests show that DRYVIEW Laser Imaging Film is not considered hazardous

to the environment. As a result, you can develop, recycle, and dispose of

film with less impact on the environment than if you were using

wet-developed silver halide films.

Storing and Handling

Undeveloped Film To achieve consistent results up to the expiration date indicated on the film

package, DRYVIEW Laser Imaging Film must be stored in a cool, dry place

(41° to 77°F / 5° to 25°C) and protected from radiation and chemistry

fumes.

The film can withstand short-term temperature spikes (up to 95°F/35°C) for

several hours during transit without any significant effect on film quality or

performance. Transit temperatures above 95°F/35°C will gradually diminish

shelf life.

Handling Developed

Film Handling DRYVIEW Laser Imaging Film requires reasonable care. Spills,

humidity, and other moisture typically have no significant effect on

developed films. However, prolonged exposure to intense light or excessive

heat (130°F/54.4°C) for more than 3 hours may cause some gradual

darkening of images. Leaving films in vehicles in hot climates for extended

periods of time is not recommended.

For best results, store film in sleeves when not being reviewed. DRYVIEW

Laser Imaging Film can be left on a light box for more than 24 hours; in

extreme cases in which light boxes are exceptionally hot (120° F/49°C),

Carestream Health, Inc. recommends removing them prior to 8 hours of

continuous exposure.

Take care when using spotlight viewing for more than 30 seconds because

temperatures near the light source may exceed 180° F/82.2°C. Use in slide

projectors is not recommended due to the high temperatures generally found

in these devices.

DRYVIEW Laser Imaging Film

US Environmental Regulations Comparison

Wet Silver Halide DRYVIEW Film

Developer Fixer Wash Film Film

Product Regulations

OSHA MSDS Required Required Not required Not required Provided

DOT Hazardous Hazardous No limits No limits No limits

Use permits Local Local None None None

Disposal* Regulations

EPA Hazardous Hazardous No No No

DOT Hazardous Hazardous No No No

Note: There is no SUPERFUND liability with DRYVIEW Laser Imaging Film.

* State and local laws vary. Consult appropriate regulations or authorities prior to disposal.

Film Technical Information

February 27, 2009 2G0733 4-3

With DRYVIEW technology, a small amount of final development occurs

when the film exits the laser imager and is initially exposed to ambient or

view-box lighting. This is virtually undetectable and has no effect on image

quality (i.e., typically 0.02 change in density). This small density increase is

uniform and permanent upon full exposure of the film under normal

handling conditions (i.e., room light or view box).

Archiving Developed

Film DRYVIEW Laser Imaging Film has been tested and can be archived for

more than 100 years when stored at American National Standards Institute

(ANSI) recommended storage conditions (77°F/25°C). Developed films

may be stored at higher temperatures; however, that may reduce the number

of years the film can be stored. For example, storing films at a constant

elevated temperature of 90°F/32.2°C may reduce archive capability to 30

years.

Exposing to Moisture DRYVIEW Laser Imaging Films typically withstand humidity, spills and

other forms of water without any significant effect on image quality or film

integrity. If needed, film can be cleaned with a clean, damp cloth.

Dissipating Odor DRYVIEW technology eliminates virtually all unpleasant odors. While

some low-level odors are produced during the development process, they

pose no known adverse health risks. Processing odor levels are further

reduced by a non-hazardous, recyclable filter in the laser imager. This filter

traps most low-level odors and prevents them from dissipating into the work

environment. To help maintain optimum performance, the filter requires

periodic replacement. DRYVIEW Laser Imagers require no special venting.

Dissipating Heat DRYVIEW Laser Imagers use controlled heat to develop DRYVIEW Laser

Imaging Film. The heat has virtually no effect on the air temperature of the

work area. The amount of heat dissipated into an area during a day is

typically less than the heat generated by two to four 100-watt light bulbs.

Recycling Film According to the Environmental Protection Agency (EPA) standards,

DRYVIEW Laser Imaging Film is not considered hazardous and requires no

special disposal procedures. However, the film does contain silver and

polyester that may be recovered by using one of several recycling processes.

February 27, 2009 2G0733 5-1

5Specifications

Location

Equipment

Specifications

Operating Space

Requirements The following is the minimum space required around the Imager to

perform normal operator functions. Service functions will require more

space.

Unpacked Packed

Height 62 cm (24 in.) 95 cm (37 in.)

Width 62 cm (24 in.) 81 cm (32 in.)

Depth 66 cm (26 in.) without film trays

76 cm (30 in.) with film trays

106 cm (42 in.)

Weight 70 kg (155 lbs) 147.4 kg (325 lbs)

13 cm

(5.0 in.)

66 cm

(26.0 in.)

62 cm

(24.0 in.)

8 cm

(3.0 in.)

8 cm

(3.0 in.)

62 cm

(24.0 in.)

141 cm

(55.0 in.)

76 cm

(30.0 in.)

H221_0016HC

5-2 2G0733 February 27, 2009

Specifications

Other Location

Considerations Additional factors that influence where the Imager is located include

proximity to patients, flammable materials, liquids, and other equipment.

This equipment is not contained in a sealed cabinet. Do not use this

equipment in locations where it can come in contact with liquids,

including body fluids.

IMPORTANT:

•This equipment is intended to connect to other medical devices. Only

an authorized Service Provider of Carestream Health products or

Customer Qualified Service Personnel may install this equipment.

•Do not locate the Imager within 2 m (6.56 ft.) of where a cell phone

will be used, even if the cell phone is separated from the equipment

by a wall.

•Do not locate the Imager within 4 m (13.12 ft.) of a microwave oven.

Electromagnetic radiation from a microwave oven is only an issue if,

after the oven door is closed and latched, the seal does not maintain

an electromagnetic tight fit between the oven door and the oven main

housing. Determining if the seal has an electromagnetic tight fit

requires special detection equipment.

•Do not locate the Imager in the presence of flammable anesthetics,

oxygen, or nitrous oxide. The Imager does not have a gas-sealed

electronics enclosure and could ignite any flammable or explosive

gases present in the Imager’s environment.

•Do not locate the Imager in close contact with MRI devices due to

possible high magnetic fields near an MRI unit. The magnetic field in

the area where the Imager is installed must be less than 50 Gauss.

•Do not locate the Imager closer than 1.83 m (6 ft.) from a patient bed

or chair.

•Do not locate the Imager in a room that is in direct sunlight.

•Do not substitute or modify any part of the Imager without prior

written approval of Carestream Health.

Specifications

February 27, 2009 2G0733 5-3

Environmental Requirements

Temperature •Operating: 15° to 33° C (59° to 91° F)

•Storage: -40° to 60° C (-40° to 140° F)

Relative Humidity •Operating: 20% to 80% RH, noncondensing

•Storage: 10% to 90% RH, noncondensing

Altitude •30 m (100 ft.) below sea level to 2438 m (8,000 ft.) above sea level

Surface Condition The surface must be a level (must be level within 1°) table top or counter

capable of supporting the weight of the Imager. For the Imager to operate

with no image degradation, surface vibration levels cannot exceed the

following:

Environmental Effects

•Heat Dissipation: total heat dissipation for the Imager is 883

BTU/hour

•Acoustical Noise:

– Less than or equal to 75 dB-A at 1 m during a sound burst of 1

sec. or less

– Less than or equal to 65 dB-A at 1 m during normal operation

– Less than or equal to 50 dB-A at 1 m during idle mode

Laser Specifications

•Wavelength — 810 nm

•Power — 50 mW

•Radiation class — 3B

•Type — Diode

G2/Hz Freq. Range Direction

1 x 10-7 1-50 Hz Vertical or horizontal

6 x 10-5 50-200 Hz Vertical or horizontal

5 x 10-6 200-650 Hz Vertical or horizontal

1 x 10-6 650-1000 Hz Vertical or horizontal

5-4 2G0733 February 27, 2009

Specifications

Power Requirements

The Imager power supply has an auto-sensing and auto-switching feature for

both voltage and frequency. The current draw is 10 A at 120 V AC, and the

power consumption is a maximum of 1275 W.

One of the following single-phase, 15 A power sources, with grounding,

must be provided within 2.5 m (8 ft.) of the Imager.

The wire must be insulation-rated for 600 V. A dedicated line is

recommended.

Network Requirements

The Imager receives digital images from medical imaging devices

(modalities) over a 10Base-T or 100Base-T ETHERNET Network. A single

CAT 5 UTP cable is provided in the accessories package for the Imager; 2

m (6.5 ft.).

Film

Prior to installation you must order and have on hand DRYVIEW Laser

Imaging Film. Contact your sales representative if you have questions.

Film Types The Imager accommodates the following film types:

•KODAK DRYVIEW DVB Laser Imaging Film

•KODAK DRYVIEW DVC Laser Imaging Film

•KODAK DRYVIEW DVB+ Laser Imaging Film

•KODAK DRYVIEW DVB+ Premium Laser Imaging Film

•5850 Laser Imager only: KODAK DRYVIEW Mammography Laser

Imaging Film and KODAK DRYVIEW DVM+ Mammography Laser

Imaging Film

NOTE: Not all film types are available in every country.

Area Power

North America 120 V AC +6% to -10%, 60 Hz ±3Hz

Europe 240 V AC ±10%, 50 Hz ±3Hz

China 220 V AC ±10%, 50 Hz ±3Hz

Specifications

February 27, 2009 2G0733 5-5

Film Sizes The Imager accommodates the following film sizes:

•20 x 25 cm (8 x 10 in.)

•25 x 30 cm (10 x 12 in.)

•28 x 35 cm (11 x 14 in.)

•35 x 35 cm (14 x 14 in.)

•35 x 43 cm (14 x 17 in.)

Film Storage Film must be stored at 5 — 25° C (41 — 77° F) and 85% RH or less.

February 27, 2008 2G0733 G-1

Glossary

CR Computed Radiography, the process of creating digital radiographic

images.

CT Computed Tomography, the process of creating digital tomographic

images.

Cycle power Cycle power means to shut down and power up the Laser Imager.

DICOM Digital Imaging and Communications in Medicine. A TCP/IP-based

protocol for transmitting and receiving medical imaging and related data

over a network.

Dmax Dmax means maximum density. Dmax is the density of an area on the

film that has received maximum exposure.

Dmin Dmin means minimum density. Dmin is the density of an unexposed

area on the film.

DR Digital Radiography, the process of creating digital radiographic

images.

GSDF Grayscale Standard Display Function.

GSM Gray Scale Manager.

Film model The film model defines the print characteristics for a particular lot of

film.

Key operator The person(s) designated by the department manager to receive

applications training and allowed access to password-protected areas to

make system changes.

LED Light Emitting Diode.

Modality Medical equipment that actually generates medical images (for

example, an MRI).

Monotonic Continuously increasing. When a calibration sheet, which consists of

strips of increasing density (Dmin) to maximum density (Dmax), is read

by the densitometer, the density values must be monotonic

(continuously increasing). If they are not, an error message is generated.

MPDB Modality Preferences Database.

MR Magnetic Resonance.

N/A Not Available or Not Applicable.

PLUT Presentation Look-Up Table.

Service image An image used by service personnel for troubleshooting.

Shutdown The process of exiting current tasks and applications and turning the

power off.

SMPTE test pattern A Society of Motion Picture and Television Engineering monitor test

pattern that is used for analyzing image-quality problems.

G-2 2G0733 February 27, 2008

Glossary

Test type The type of test film that will be printed. Two film test types are

available: a density test film (SMPTE pattern) and a calibration film.

TFT Transfer Function Tables.

Unprintable queue The queue of jobs that cannot be printed because of problems with the

job description.

Version A different rendition of an image. A second version of an image is

processed using a second set of image processing parameters.

February 27, 2009 2G0733 A-1

Appendix A: Warranty and

Limitation of

Liability

Important Notice to Purchaser

Carestream Health, Inc. warrants that Carestream Health, Inc. hardware

products will be free from defects in parts, materials and manufacture.

For defects occurring during the warranty period and about which

Carestream Health, Inc. has received notice during the warranty period,

Carestream Health, Inc. will provide Customer with free replacement

parts and labor to replace warranty-covered items.

THIS WARRANTY IS MADE IN LIEU OF ALL OTHER

PRODUCT WARRANTIES, EXPRESS AND IMPLIED,

INCLUDING THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE AND THOSE ARISING FROM A

COURSE OF DEALING OR USAGE OF TRADE. The express

warranty does not apply to the following: expendable parts; defects or

damage due to neglect, misuse, operator error, improper installation or

alteration of Carestream Health, Inc. hardware products or operation of

Carestream Health, Inc. hardware products out of specification.

EXCEPT FOR THE EXCLUSIVE REMEDY STATED

ABOVE, CARESTREAM HEALTH, INC. IS NOT LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, HOWEVER OCCURRING

AND REGARDLESS OF THE LEGAL THEORY

ASSERTED, INCLUDING NEGLIGENCE AND STRICT

LIABILITY. Carestream Health, Inc. shall in no event be liable

for any of the following:

•Performance or non-performance of any network utilized by the

Customer.

•Performance or non-performance of any third party equipment or

software.

•Impact of any Carestream Health, Inc. product upon a network or

third party equipment or software.

•Malicious software infections caused by others.

A-2 2G0733 February 27, 2009

Warranty and Limitation of Liability

Virus Policy: In accordance with the Health Group Digital Solutions Virus

Policy, document 3E4111, Carestream Health, Inc.’s time to install patches

and other changes to our products, toward cure of vulnerabilities to and

effects of malicious software attacks, and additional professional services to

assist customers to eliminate attack consequences and/or harden their

information technology infrastructure against future attacks, is billable

unless a clear and specific contractual agreement states otherwise.

End User License Agreement (EULA)

Carestream Health,

Inc. Software End

User License Agree-

ment

Read the following terms and conditions carefully before using this

Software. Use of this Software indicates your acceptance of these terms and

conditions. If you do not agree with them, you should promptly return the

package in its entirety for a full refund.

License Grant of License. Subject to payment of any fees set forth in any related

Quotation or Invoice, Carestream Health, Inc. grants to Customer a

nonexclusive license to use one copy of the software on the equipment (the

«Software»). Carestream Health, Inc. represents that it has title to or has the

right to license the Software. Customer agrees to use the Software only in

conjunction with the normal operation of the equipment, but not to use any

of the diagnostic software included with the Software to perform

maintenance service or for any other purpose without entering into a

separate license agreement with Carestream Health, Inc. Customer may not

transfer the Software, or any of their rights in the Software, to any other

party without the prior written consent of Carestream Health, Inc. The term

Software as used in this Agreement does not include, and this license does

not apply to, any Microsoft Operating System software provided with the

equipment. Any Microsoft Operating System software provided with the

equipment is governed by a separate software end user license agreement.

Improved or Modified Versions. This license also applies to any improved

or modified versions of the Software supplied to the Customer by

Carestream Health, Inc. during the term of this Agreement.

Copying and Nondisclosure. Nothing in this Agreement will be deemed to

grant the Customer any proprietary rights in the computer program or any

other work embodied in the Software. Customer may not copy or alter, and

must take reasonable care to ensure that others do not copy or alter, the

Software, in whole or in part, in any media for any purpose, except that

Customer may make a copy as an essential step in the use of the Software

with their CPU. To every copy (whether in whole or in part) made by the

Customer for the purposes stated above, the Customer must affix the same

copyright or other proprietary rights notice as was originally affixed to the

Software when delivered by Carestream Health, Inc. Customer may not

otherwise reverse engineer, decompile, or otherwise derive the source code

for the Software program.

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-3

Copyright. The Software is owned by Carestream Health, Inc. or its

suppliers and protected by copyright laws and international treaties. You

may not copy the Software other than as expressly provided in this license.

You may not reverse engineer, decompile, or disassemble the Software. If

this Software is used within a country of the European Union, nothing in

this Agreement shall be construed as restricting any rights available under

the European Community Software Directive (91/250/EEC).

Term and Termination. This Software license will remain in effect for as

long as the Customer rightfully retains possession of the Software as

delivered by Carestream Health, Inc. However, this license will terminate

immediately (i) if the Customer transfers or modifies the Software except as

provided under this Agreement, (ii) upon an uncured default by the

Customer of this Agreement, or (iii) if the Customer becomes insolvent,

makes an arrangement for the benefit of creditors, or becomes subject to

bankruptcy proceedings. Within thirty (30) days after any expiration or

termination of this license, in whole or in part, the Customer agrees to

deliver to Carestream Health, Inc. all copies of the Software or media

(whether in whole or in part) in the Customer’s possession, or as to any copy

not in the Customer’s possession, Customer agrees to certify in writing that

the copy is either lost or has been destroyed.

Software Upgrades. Enhancements and/or upgrades will be made available

to the Customer at a price not greater than the said item’s list price and may

or may not be discounted according to Carestream Health, Inc. pricing

structure at the time of purchase.

Limited Warranty For a period of one year from and after installation of Software, Carestream

Health, Inc. warrants that the Software will substantially conform to

Carestream Health, Inc. specifications and that the media on which the

software is furnished will be free from defects in materials and

workmanship under normal use. Carestream Health, Inc.’s sole obligation

under this warranty will be limited to using reasonable efforts to ensure such

conformity and to supply Customer with a corrected version of the Software

as soon as practical after Customer has notified Carestream Health, Inc. of

any non-conformity. Carestream Health, Inc. does not warrant that: (i)

operation of any of the Software will be uninterrupted or error free, or (ii)

functions contained in the Software will operate in the combinations which

may be selected for use by, or meet Customer’s requirements. This warranty

will be void if the Software is modified without the written consent of

Carestream Health, Inc.

Subject to any applicable legislation which prohibits the following

exclusions, CARESTREAM HEALTH, INC. MAKES NO OTHER

WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,

INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. Some states and

countries, including Australia, do not allow the exclusion of implied

warranties, or have legislation that imposes certain statutory warranties that

A-4 2G0733 February 27, 2009

Warranty and Limitation of Liability

cannot be excluded, so the above exclusion may not apply to you. This

warranty gives you specific legal rights and you may also have other rights.

Limitation of Remedies The remedies set forth above are Carestream Health, Inc.’s only obligation

under the warranty. IN NO EVENT WILL CARESTREAM HEALTH,

INC. OR ITS SUPPLIERS OR DEALERS BE LIABLE TO YOU FOR

ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING

ANY LOST REVENUES OR PROFITS, DOWNTIME COSTS, COST OF

SUBSTITUTE EQUIPMENT OR SOFTWARE OR OTHER DAMAGES

ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE

EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states and countries, including Australia, do not allow the limitation or

exclusion of liability for incidental or consequential damages, or have

legislation which restricts the limitation or exclusion of liability, so the

above limitation may not apply to you.

General If the Software was purchased in the United States, this Agreement is

governed by the laws of the State of New York. If purchased outside the

United States, this Agreement is governed by the laws of the country in

which it was purchased.

U.S. Government

Restricted Rights The SOFTWARE and documentation are provided with RESTRICTED

RIGHTS. Use, duplication, or disclosure by the Government is subject to

restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical

Data and Computer Software clause DFAR 252.227-7013 or such other

applicable government or agency regulation providing equivalent protection.

Contractor / manufacturer is Carestream Health, Inc., Rochester, New York,

14608.

End-User License

Agreement for

Microsoft Desktop

Operating Systems

IMPORTANT-READ CAREFULLY: THIS END-USER LICENSE

AGREEMENT («EULA») IS A LEGAL AGREEMENT BETWEEN YOU

(EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND THE

MANUFACTURER («MANUFACTURER») OF THE COMPUTER

SYSTEM OR COMPUTER SYSTEM COMPONENT («HARDWARE»)

WITH WHICH YOU ACQUIRED THE MICROSOFT SOFTWARE

PRODUCT(S) IDENTIFIED ABOVE («SOFTWARE PRODUCT» OR

«SOFTWARE»). IF THE SOFTWARE PRODUCT IS NOT

ACCOMPANIED BY NEW HARDWARE, YOU MAY NOT USE OR

COPY THE SOFTWARE PRODUCT. THE SOFTWARE PRODUCT

INCLUDES COMPUTER SOFTWARE, THE ASSOCIATED MEDIA,

ANY PRINTED MATERIALS, AND ANY «ONLINE» OR ELECTRONIC

DOCUMENTATION. THIS EULA IS VALID AND GRANTS THE

END-USER LICENSE RIGHTS ONLY IF THE SOFTWARE PRODUCT

IS GENUINE AND A GENUINE CERTIFICATE OF AUTHENTICITY

FOR THE PRODUCT SOFTWARE IS PROVIDED WITH THE

SOFTWARE PRODUCT. ANY SOFTWARE PROVIDED ALONG WITH

THE SOFTWARE PRODUCT THAT IS ASSOCIATED WITH A

SEPARATE END-USER LICENSE AGREEMENT IS LICENSED TO

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-5

YOU UNDER THE TERMS OF THAT LICENSE AGREEMENT. BY

INSTALLING, COPYING, DOWNLOADING, ACCESSING OR

OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO

BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT

AGREE TO THE TERMS OF THIS EULA, MANUFACTURER AND

MICROSOFT LICENSING, INC. («MS») ARE UNWILLING TO

LICENSE THE SOFTWARE PRODUCT TO YOU. IN SUCH EVENT,

YOU MAY NOT USE OR COPY THE SOFTWARE PRODUCT, AND

YOU SHOULD PROMPTLY CONTACT MANUFACTURER FOR

INSTRUCTIONS ON RETURN OF THE UNUSED PRODUCT(S) IN

ACCORDANCE WITH MANUFACTURER’S RETURN POLICIES.

Software Product

License The SOFTWARE PRODUCT is protected by copyright laws and

international copyright treaties, as well as other intellectual property laws

and treaties. The SOFTWARE PRODUCT is licensed, not sold. The term

«COMPUTER» as used herein shall mean the HARDWARE, if the

HARDWARE is a single computer system, or shall mean the computer

system with which the HARDWARE operates, if the HARDWARE is a

computer system component.

1. GRANT OF LICENSE. This EULA grants you the following rights:

– Software Installation and Use. You may only install, use, access,

display and run one (1) copy of the SOFTWARE PRODUCT on

the COMPUTER.

– Storage/Network Use. The SOFTWARE PRODUCT may not be

installed, accessed, displayed, run, shared or used concurrently on

or from different computers, including a workstation, terminal or

other digital electronic device («Devices»). Notwithstanding the

foregoing and except as otherwise provided below, any number of

Devices, may access or otherwise utilize the file and print services

and Internet information services of the SOFTWARE PRODUCT,

if included.

If the SOFTWARE PRODUCT is NT Workstation 4, Windows 95,

Windows 98, or Windows 2000 Operating Systems, you may use the

SOFTWARE PRODUCT on a single COMPUTER as interactive

workstation software, but not as server software. However, you may

permit a maximum of ten (10) Devices to connect to the COMPUTER

to access and use services of the SOFTWARE PRODUCT, such as

file and print services and Internet information services. The

ten-connection maximum includes any indirect connections made

through other software or hardware which pools or aggregates

connections.

– Limitation on Software Programs Used on the Device. If the

SOFTWARE PRODUCT is NT Workstation, Windows 95,

Windows 98, or Windows 2000 Operating Systems, the

combination of software programs you use on the COMPUTER

shall address not more than two (2) general office automation or

consumer computing functions. Such functions include, but are not

A-6 2G0733 February 27, 2009

Warranty and Limitation of Liability

limited to: e-mail, word processing, spreadsheets, database,

network browsing, scheduling, and personal finance.

– Back-up Copy. If Manufacturer has not included a back-up copy

of the SOFTWARE PRODUCT with the COMPUTER, you may

make a single back-up copy of the SOFTWARE PRODUCT. You

may use the back-up copy solely for archival purposes.

Back-up Utility. If the SOFTWARE PRODUCT includes a Microsoft

back-up utility, you may use the utility to make the single back-up

copy. After the single back-up copy is made, the backup utility will

be permanently disabled. Except as expressly provided in this EULA,

you may not otherwise make copies of the SOFTWARE PRODUCT,

including the printed materials accompanying the SOFTWARE.

– Reservation of Rights. Manufacturer, MS and its suppliers

(including Microsoft Corporation) reserve all rights not expressly

granted to you in this EULA.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:

–Windows 2000 Operating System. If the SOFTWARE PRODUCT

is Windows 2000 Operating System, it may not be used by more

than two (2) processors on the COMPUTER unless a higher

number of processors is indicated on the Certificate of

Authenticity that accompanies the SOFTWARE PRODUCT.

– Multiple Processor Version Selection. The CD or diskette(s) on

which the SOFTWARE PRODUCT resides may contain several

copies of the SOFTWARE PRODUCT, each of which is

compatible with a different microprocessor architecture, such as

the x86 architecture or various RISC architectures («Processor

Version(s)»). You may install and use only one copy of one

Processor Version of the SOFTWARE PRODUCT on the

COMPUTER.

– Language Version Selection. Manufacturer may have elected to

provide you with a selection of language versions of the

SOFTWARE PRODUCT. In such event, you are licensed to use

only one of the language versions provided. As part of the setup

process for the SOFTWARE PRODUCT you will be given a

one-time option to select a language version. Upon selection, the

language version selected by you will be set up on the

COMPUTER, and the language version(s) not selected by you will

be automatically and permanently deleted from the hard disk of

the COMPUTER.

– Operating System Selection. Manufacturer may have elected to

provide you with a selection of Microsoft Operating System

software for the COMPUTER. If the SOFTWARE PRODUCT

includes more than one (1) Microsoft Operating System

(«Microsoft OS»), you are licensed to use only one of the

Microsoft OS selections provided. As part of the setup process for

the SOFTWARE you will be given a one-time option to select one

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-7

(1) Microsoft OS. Upon selection, the one Microsoft OS selected

by you will be set up on the COMPUTER, and the other Microsoft

OS(s) not selected by you will be automatically and permanently

deleted from the hard disk of the COMPUTER.

– Additional Software. Any SOFTWARE PRODUCT provided to

you by Manufacturer, MS or Microsoft Corporation which updates

or supplements the original SOFTWARE PRODUCT is governed

by this EULA unless alternative terms are provided with such

updates or supplements.

– Limitations on Reverse Engineering, Decompilation and

Disassembly. You may not reverse engineer, decompile, or

disassemble the SOFTWARE PRODUCT, except and only to the

extent that such activity is expressly permitted by applicable law

notwithstanding this limitation.

– Separation of Components. The SOFTWARE PRODUCT is

licensed as a single product. Its component parts may not be

separated for use on more than one computer.

– Single COMPUTER. The SOFTWARE PRODUCT is licensed

with the HARDWARE as a single integrated product. The

SOFTWARE PRODUCT may only be used with the

HARDWARE as set forth in this EULA.

– Single EULA. The package for the SOFTWARE PRODUCT may

contain multiple versions of this EULA, such as multiple

translations and/or multiple media versions (e.g., in the user

documentation and in the software). In this case, you are only

licensed to use one (1) copy of the SOFTWARE PRODUCT.

– Rental. You may not rent, lease or lend the SOFTWARE

PRODUCT to another user.

– Software Product Transfer. You may permanently transfer all of

your rights under this EULA only as part of a permanent sale or

transfer of the HARDWARE, provided you retain no copies, you

transfer all of the SOFTWARE PRODUCT (including all

component parts, the media and printed materials, any upgrades,

this EULA and, if applicable, the Certificate(s) of Authenticity),

and the recipient agrees to the terms of this EULA. If the

SOFTWARE PRODUCT is an upgrade, any transfer must also

include all prior versions of the SOFTWARE PRODUCT.

– Termination. Without prejudice to any other rights, Manufacturer

or MS may cancel this EULA if you do not abide by the terms and

conditions contained herein. In such event, you must destroy all

copies of the SOFTWARE PRODUCT and all of its component

parts.

– Trademarks. This EULA does not grant you any rights in

connection with any trademarks or service marks of Manufacturer,

MS or its suppliers (including Microsoft Corporation).

A-8 2G0733 February 27, 2009

Warranty and Limitation of Liability

– Application Sharing. The SOFTWARE PRODUCT may contain

Microsoft NetMeeting, a product that enables applications to be

shared between two or more computers, even if an application is

installed on only one of the computers. You may use this

technology with all Microsoft application products for multi-party

conferences. For non-Microsoft applications, you should consult

the accompanying license agreement or contact the licensor to

determine whether application sharing is permitted by the licensor.

3. UPGRADES. If the SOFTWARE PRODUCT is labeled as an

upgrade, you must be properly licensed to use a product identified by

Manufacturer, MS or Microsoft Corporation as being eligible for the

upgrade in order to use the SOFTWARE PRODUCT («Eligible

Product»). For the purpose of upgrade products only, «HARDWARE»

shall mean the computer system or computer system component with

which you received the Eligible Product. A SOFTWARE PRODUCT

labeled as an upgrade replaces and/or supplements the Eligible

Product which came with the HARDWARE. After upgrading, you

may no longer use the SOFTWARE PRODUCT that formed the basis

for your upgrade eligibility. You may use the resulting upgraded

product only in accordance with the terms of this EULA and only

with the HARDWARE. If the SOFTWARE PRODUCT is an upgrade

of a component of a package of software programs that you licensed

as a single product, the SOFTWARE PRODUCT may be used and

transferred only as part of that single product package and may not be

separated for use on more than one computer.

4. COPYRIGHT. All title and intellectual property rights in and to the

SOFTWARE PRODUCT (including but not limited to any images,

photographs, animations, video, audio, music, text and «applets,»

incorporated into the SOFTWARE PRODUCT), the accompanying

printed materials, and any copies of the SOFTWARE PRODUCT, are

owned by MS or its suppliers (including Microsoft Corporation). You

may not copy the printed materials accompanying the SOFTWARE

PRODUCT. All title and intellectual property rights in and to the

content which may be accessed through use of the SOFTWARE

PRODUCT is the property of the respective content owner and may

be protected by applicable copyright or other intellectual property

laws and treaties. This EULA grants you no rights to use such

content. All rights not expressly granted under this EULA are

reserved by MS and its suppliers (including Microsoft Corporation).

5. DUAL-MEDIA SOFTWARE PRODUCT. You may receive the

SOFTWARE PRODUCT in more than one medium. Regardless of

the type or size of medium you receive, you may use only one

medium that is appropriate for the COMPUTER. You may not use or

install the other medium on another computer. You may not loan,

rent, lease, lend or otherwise transfer the other medium to another

user, except as part of the permanent transfer (as provided above) of

the SOFTWARE PRODUCT.

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-9

6. LEASED HARDWARE. In the event that you receive the

HARDWARE under the terms of a lease from Manufacturer or

Manufacturer’s third-party representative, the following additional

terms shall apply: (i) you may not transfer the SOFTWARE

PRODUCT to another user as part of the transfer of the

HARDWARE, whether or not the SOFTWARE PRODUCT

transferred with the HARDWARE is otherwise allowed in this

EULA; (ii) your rights with respect to any SOFTWARE PRODUCT

upgrades shall be as determined by the lease you signed for the

HARDWARE; and (iii) you may not use the SOFTWARE

PRODUCT after your lease terminates, unless you purchase the

HARDWARE from Manufacturer.

7. PRODUCT SUPPORT. PRODUCT SUPPORT FOR THE

SOFTWARE PRODUCT IS NOT PROVIDED BY MICROSOFT,

MICROSOFT CORPORATION, OR THEIR AFFILIATES OR

SUBSIDIARIES. FOR PRODUCT SUPPORT, PLEASE REFER TO

MANUFACTURER’S SUPPORT NUMBER PROVIDED IN THE

DOCUMENTATION FOR THE HARDWARE. SHOULD YOU

HAVE ANY QUESTIONS CONCERNING THIS EULA, OR IF

YOU DESIRE TO CONTACT MANUFACTURER FOR ANY

OTHER REASON, PLEASE REFER TO THE ADDRESS

PROVIDED IN THE DOCUMENTATION FOR THE

HARDWARE.

8. EXPORT RESTRICTIONS. If this EULA is not labeled and the

SOFTWARE PRODUCT is not identified as «North America Only

Version» above, on the Product Identification Card, or on the

SOFTWARE PRODUCT packaging or other written materials, then

the following terms apply: You agree that you will not export or

re-export the SOFTWARE PRODUCT (or portions thereof) to any

country, person or entity subject to U.S. export restrictions. You

specifically agree not to export or re-export the SOFTWARE

PRODUCT (or portions thereof): (i) to any country subject to a U.S.

embargo or trade restriction; (ii) to any person or entity who you

know or have reason to know will utilize the SOFTWARE

PRODUCT (or portions thereof) in the design, development or

production of nuclear, chemical or biological weapons; or (iii) to any

person or entity who has been denied export privileges by the U.S.

government. For additional information see

http://www.microsoft.com/exporting/.

If SOFTWARE PRODUCT is labeled «North America Only Version»

above, on the Product Identification Card, or on the SOFTWARE

PRODUCT packaging or other written materials, then the following

applies: The SOFTWARE PRODUCT contains strong encryption and

cannot be exported outside of the United States (including Puerto

Rico, Guam and all other territories, dependencies and possessions of

the United States) or Canada without a U.S. Commerce Department

export license or an applicable license exception. You agree that you

A-10 2G0733 February 27, 2009

Warranty and Limitation of Liability

will not directly or indirectly export or re-export the SOFTWARE

PRODUCT (or portions thereof), other than to Canada, without first

obtaining an export license or determining that a license exception is

applicable. For additional information see

http://www.microsoft.com/exporting/.

9. NOTE ON JAVA SUPPORT. THE SOFTWARE PRODUCT MAY

CONTAIN SUPPORT FOR PROGRAMS WRITTEN IN JAVA.

JAVA TECHNOLOGY IS NOT FAULT TOLERANT AND IS NOT

DESIGNED, MANUFACTURED, OR INTENDED FOR USE OR

RESALE AS ON-LINE CONTROL EQUIPMENT IN

HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE

PERFORMANCE, SUCH AS IN THE OPERATION OF NUCLEAR

FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION

SYSTEMS, AIR TRAFFIC CONTROL, DIRECT LIFE SUPPORT

MACHINES, OR WEAPONS SYSTEMS, IN WHICH THE

FAILURE OF JAVA TECHNOLOGY COULD LEAD DIRECTLY

TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR

ENVIRONMENTAL DAMAGE. Sun Microsystems, Inc. has

contractually obligated Microsoft to make this disclaimer.

FOR THE LIMITED WARRANTIES AND SPECIAL

PROVISIONS PERTAINING TO YOUR PARTICULAR

JURISDICTION, PLEASE REFER TO THE WARRANTIES

INCLUDED BELOW OR PROVIDED WITH THE SOFTWARE

PRODUCT PRINTED MATERIALS.

Warranty/Special Provi-

sions for Austria, New

Zealand or Papua New

Guinea — Express Limited

Warranty

CONSUMER RIGHTS. CONSUMERS MAY HAVE THE BENEFIT OF

CERTAIN RIGHTS OR REMEDIES PURSUANT TO THE TRADE

PRACTICES ACT AND SIMILAR STATE AND TERRITORY LAWS IN

AUSTRALIA OR THE CONSUMER GUARANTEES ACT IN NEW

ZEALAND, IN RESPECT OF WHICH CERTAIN LIABILITY MAY NOT

BE EXCLUDED.

LIMITED EXPRESS WARRANTY. Manufacturer warrants that: (a) the

SOFTWARE will perform substantially in accordance with the

accompanying Product Manual(s) for a period of 90 days from the date of

receipt; and (b) any Microsoft hardware accompanying SOFTWARE will be

free from defects in materials and workmanship under normal use and

service for a period of 1 year from the date of receipt.

CUSTOMER REMEDIES. To the maximum extent permitted under

applicable law, Manufacturer’s and its supplier’s entire liability and your

exclusive remedy under the express warranty is, at Manufacturer’s option,

either (a) return of the price paid; or (b) repair or replacement of the

SOFTWARE or Microsoft hardware which does not meet the warranty and

which is returned to Manufacturer with a copy of your receipt. The warranty

is void if failure of the SOFTWARE or Microsoft hardware has resulted

from accident, abuse or misapplication. Any replacement SOFTWARE

and/or Microsoft hardware will be warranted for the remainder of the

original warranty period or 30 days, whichever is longer.

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-11

LIMITATION OF LIABILITY. To the maximum extent permitted by

applicable law, any conditions or warranties imposed or implied by law are

hereby excluded. Consumers may nevertheless have the benefit of certain

rights or remedies pursuant to the Trade Practices Act and similar state and

territory laws in Australia or the Consumer Guarantees Act in New Zealand,

in respect of which liability may not be excluded. Insofar as such liability

may not be excluded, then to the maximum extent permitted by law, such

liability is limited, at the exclusive option of Manufacturer, to either (a)

replacement of the SOFTWARE (and any accompanying hardware

supplied); or (b) correction of defects in the SOFTWARE; or (c) payment of

the cost of having defects in the SOFTWARE (and any accompanying

hardware supplied).

EXCLUSION OF LIABILITY/DAMAGES. THE FOLLOWING IS

WITHOUT PREJUDICE TO ANY RIGHTS YOU MAY HAVE AT LAW

WHICH CANNOT LEGALLY BE EXCLUDED OR RESTRICTED. YOU

ACKNOWLEDGE THAT NO PROMISE, REPRESENTATION,

WARRANTY OR UNDERTAKING HAS BEEN MADE OR GIVEN BY

MANUFACTURER AND/OR MICROSOFT CORPORATION (OR

RELATED COMPANY OF EITHER) TO ANY PERSON OR COMPANY

ON ITS BEHALF IN RELATION TO THE PROFITABILITY OF OR

ANY OTHER CONSEQUENCES OR BENEFITS TO BE OBTAINED

FROM THE DELIVERY OR USE OF THE SOFTWARE AND ANY

ACCOMPANYING MICROSOFT HARDWARE, SOFTWARE,

MANUALS OR WRITTEN MATERIALS. YOU HAVE RELIED UPON

YOUR OWN SKILL AND JUDGEMENT IN DECIDING TO ACQUIRE

THE SOFTWARE AND ANY ACCOMPANYING HARDWARE,

MANUALS AND WRITTEN MATERIALS FOR USE BY YOU. EXCEPT

AS AND TO THE EXTENT PROVIDED IN THIS AGREEMENT,

NEITHER MANUFACTURER AND/OR MICROSOFT CORPORATION

(OR RELATED COMPANY OF EITHER) WILL IN ANY

CIRCUMSTANCES BE LIABLE FOR ANY OTHER DAMAGES

WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES

FOR LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF

BUSINESS INFORMATION OR OTHER INDIRECT OR

CONSEQUENTIAL LOSS) ARISING OUT OF THE USE OR

INABILITY TO USE OR SUPPLY OR NON-SUPPLY OF THE

SOFTWARE AND ANY ACCOMPANYING HARDWARE AND

WRITTEN MATERIALS. MANUFACTURER’S AND/OR MICROSOFT

CORPORATION (OR RELATED COMPANY OF EITHER) TOTAL

LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT IS IN

ANY CASE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU

FOR THE SOFTWARE AND/OR MICROSOFT HARDWARE.

This agreement is governed by the laws of New South Wales, Australia or,

where supplies are made in New Zealand, by the laws of New Zealand.

A-12 2G0733 February 27, 2009

Warranty and Limitation of Liability

Warranty/Special Provi-

sions for England, Scot-

land, Wales and Ireland —

Limited Warranty

LIMITED WARRANTY. Manufacturer warrants that (a) the SOFTWARE

will perform substantially in accordance with the accompanying written

materials for a period of ninety (90) days from the date of receipt, and (b)

any Microsoft hardware accompanying the SOFTWARE will be free from

defects in materials and workmanship under normal use and service for a

period of one (1) year from the date of receipt. Any implied warranties on

the SOFTWARE and Microsoft hardware are limited to ninety (90) days and

one (1) year, respectively. Some states/jurisdictions do not allow limitations

on duration of an implied warranty, so the above limitation may not apply to

you.

CUSTOMER REMEDIES. Manufacturer’s and its suppliers’ entire liability

and your exclusive remedy shall be, at Manufacturer’s option, either (a)

return of the price paid, or (b) repair or replacement of the SOFTWARE or

hardware that does not meet this Limited Warranty and which is returned to

Manufacturer with a copy of your receipt. This Limited Warranty is void if

failure of the SOFTWARE or hardware has resulted from accident, abuse, or

misapplication. Any replacement SOFTWARE or hardware will be

warranted for the remainder of the original warranty period or thirty (30)

days, whichever is longer.

NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, MANUFACTURER AND ITS

SUPPLIERS DISCLAIM ALL OTHER REPRESENTATIONS,

WARRANTIES, CONDITIONS OR OTHER TERMS, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED

WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO

THE SOFTWARE, THE ACCOMPANYING WRITTEN MATERIALS,

AND ANY ACCOMPANYING HARDWARE. THIS LIMITED

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY

HAVE OTHERS WHICH VARY FROM STATE/JURISDICTION TO

STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO

EVENT SHALL MANUFACTURER OR ITS SUPPLIERS BE LIABLE

FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT

LIMITATION, DIRECT OR INDIRECT DAMAGES FOR PERSONAL

INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,

LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY

LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS

PRODUCT, EVEN IF MANUFACTURER HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE,

MANUFACTURER’S AND ITS SUPPLIERS’ ENTIRE LIABILITY

UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE

LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE

SOFTWARE AND/OR MICROSOFT HARDWARE. BECAUSE SOME

STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-13

INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT

APPLY TO YOU.

SPECIAL PROVISIONS:

Reverse Engineering: If you acquired the SOFTWARE in the European

Community, you may not reverse engineer, decompile, or disassemble the

SOFTWARE except to the extent and for the express purposes authorized

by applicable law.

This Software License Agreement is governed by the laws of England.

Warranty/Special Provi-

sions for Canada — Lim-

ited Warranty

LIMITED WARRANTY. Manufacturer warrants that (a) the SOFTWARE

will perform substantially in accordance with the accompanying written

materials for a period of ninety (90) days from the date of receipt, and (b)

any Microsoft hardware accompanying the SOFTWARE will be free from

defects in materials and workmanship under normal use and service for a

period of one (1) year from the date of receipt. Any implied warranties or

conditions on the SOFTWARE and Microsoft hardware are limited to ninety

(90) days and one (1) year, respectively. Some states/jurisdictions do not

allow limitations on duration of an implied warranty, so the above limitation

may not apply to you.

CUSTOMER REMEDIES. Manufacturer’s and its suppliers’ entire liability

and your exclusive remedy shall be, at Manufacturer’s option, either (a)

return of the price paid, or (b) repair or replacement of the SOFTWARE or

hardware that does not meet this Limited Warranty and which is returned to

Manufacturer with a copy of your receipt. This Limited Warranty is void if

failure of the SOFTWARE or hardware has resulted from accident, abuse, or

misapplication. Any replacement SOFTWARE or hardware will be

warranted for the remainder of the original warranty period or thirty (30)

days, whichever is longer.

NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, MANUFACTURER AND ITS

SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, WITH REGARD TO THE

SOFTWARE, THE ACCOMPANYING WRITTEN MATERIALS, AND

ANY ACCOMPANYING HARDWARE. THIS LIMITED WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS

WHICH VARY FROM STATE/JURISDICTION TO

STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO

EVENT SHALL MANUFACTURER OR ITS SUPPLIERS BE LIABLE

FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT

LIMITATION, DIRECT OR INDIRECT DAMAGES FOR PERSONAL

INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,

A-14 2G0733 February 27, 2009

Warranty and Limitation of Liability

LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY

LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS

PRODUCT, EVEN IF MANUFACTURER HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE,

MANUFACTURER’S AND ITS SUPPLIERS’ ENTIRE LIABILITY

UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE

LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE

SOFTWARE AND/OR MICROSOFT HARDWARE. BECAUSE SOME

STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT

APPLY TO YOU.

This Software License Agreement is governed by the laws of the Province

of Ontario, Canada. Each of the parties hereto irrevocably attorns to the

jurisdiction of the courts of the Province of Ontario and further agrees to

commence any litigation which may arise hereunder in the courts located in

the Judicial District of York, Province of Ontario.

GARANTIE ET DISPOSI-

TIONS PARTICULIÈRES

POUR LE CANADA

GARANTIE LIMITÉE

Si vous vous êtes procuré ce produit Microsoft(r) ou ce matériel

Microsoft(r) au CANADA, la garantie suivante s’adresse à vous.

GARANTIE LIMITÉE. Le Fabricant garantit que (a) la performance du

LOGICIEL sera substantiellement en conformité avec les documents écrits

qui l’accompagnent pour une période de quatre-vingt-dix (90) jours à

compter de la date de réception, et que (b) tout matériel de Microsoft fourni

avec le LOGICIEL sera exempt de défaut de matière première ou de vice de

fabrication dans des conditions normales d’utilisation et d’entretien pour une

période d’un (1) an à compter de la date de réception. Toutes garanties ou

conditions implicites concernant le LOGICIEL et le matériel Microsoft sont

limitées à quatre-vingt-dix (90) jours et un (1) an, respectivement.

RECOURS DU CLIENT. La seule obligation du Fabricant et de ses

fournisseurs et votre recours exclusif seront, au choix du Fabricant, soit (a)

le remboursement du prix payé ou (b) la réparation ou le remplacement du

LOGICIEL ou du matériel qui n’est pas conforme à la Garantie limitée et qui

est retourné au Fabricant avec une copie de votre reçu. Cette Garantie

limitée est nulle si la défectuosité du LOGICIEL ou du matériel est causée

par un accident, un traitement abusif ou une mauvaise application. Tout

LOGICIEL ou matériel de remplacement sera garanti pour le reste de la

période de garantie initiale ou pour trente (30) jours, selon laquelle de ces

deux périodes est la plus longue.

EXCLUSION DE TOUTE AUTRE GARANTIE. Selon la portée maximale

autorisée par la loi applicable, le Fabricant et ses fournisseurs renoncent à

toutes autres garanties ou conditions, expresses ou implicites, y compris

mais ne se limitant pas aux garanties implicites de la qualité marchande ou

un usage particulier en ce qui concerne le LOGICIEL, la documentation

écrite et tout matériel qui l’accompagnent. Cette garantie limitée vous

accorde des droits spécifiques reconnus par la loi.

Warranty and Limitation of Liability

February 27, 2009 2G0733 A-15

ABSENCE DE RESPONSABILITÉ POUR LES DOMMAGES

INDIRECTS. Selon la portée maximale autorisée par la loi applicable, le

Fabricant ou ses fournisseurs ne pourront être tenus responsables en aucune

circonstance de tous dommages quels qu‘ils soient (y compris mais non de

façon limitative les dommages directs ou indirects causés par des lésions

corporelles, la perte de bénéfices commerciaux, l’interruption des affaires, la

perte d’information commerciale ou toute autre perte pécuniaire) découlant

de l’utilisation ou de l’impossibilité d’utilisation de ce produit, et ce même si

le Fabricant a été avisé de l’éventualité de tels dommages. En tout état de

cause, la seule responsabilité du Fabricant et de ses fournisseurs en vertu de

toute disposition de cette Convention se limitera au montant que vous aurez

effectivement payé pour l’achat du LOGICIEL et/ou du matériel Microsoft.

La présente Convention de droits d’utilisation de logiciel est régie par les

lois de la province d’Ontario, Canada. Chacune des parties aux présentes

reconnaît irrévocablement la compétence des tribunaux de la province

d’Ontario et consent à instituer tout litige qui pourrait découler des présentes

auprès des tribunaux situés dans le district judiciaire de York, province

d’Ontario.

Warranty/Special Provi-

sions for the United

States of America and

any Other Country — Lim-

ited Warranty

LIMITED WARRANTY. Manufacturer warrants that (a) the SOFTWARE

will perform substantially in accordance with the accompanying written

materials for a period of ninety (90) days from the date of receipt, and (b)

any Microsoft hardware accompanying the SOFTWARE will be free from

defects in materials and workmanship under normal use and service for a

period of one (1) year from the date of receipt. Any implied warranties on

the SOFTWARE and Microsoft hardware are limited to ninety (90) days and

one (1) year, respectively. Some states/jurisdictions do not allow limitations

on duration of an implied warranty, so the above limitation may not apply to

you.

CUSTOMER REMEDIES. Manufacturer’s and its suppliers’ entire liability

and your exclusive remedy shall be, at Manufacturer’s option, either (a)

return of the price paid, or (b) repair or replacement of the SOFTWARE or

hardware that does not meet this Limited Warranty and which is returned to

Manufacturer with a copy of your receipt. This Limited Warranty is void if

failure of the SOFTWARE or hardware has resulted from accident, abuse, or

misapplication. Any replacement SOFTWARE or hardware will be

warranted for the remainder of the original warranty period or thirty (30)

days, whichever is longer.

NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, MANUFACTURER AND ITS

SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, WITH REGARD TO THE

SOFTWARE, THE ACCOMPANYING WRITTEN MATERIALS, AND

ANY ACCOMPANYING HARDWARE. THIS LIMITED WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS

A-16 2G0733 February 27, 2009

Warranty and Limitation of Liability

WHICH VARY FROM STATE/JURISDICTION TO

STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO

EVENT SHALL MANUFACTURER OR ITS SUPPLIERS BE LIABLE

FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT

LIMITATION, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR

INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS

PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT

OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF

MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. IN ANY CASE, MANUFACTURER’S AND ITS

SUPPLIERS’ ENTIRE LIABILITY UNDER ANY PROVISION OF THIS

AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY

PAID BY YOU FOR THE SOFTWARE AND/OR MICROSOFT

HARDWARE. BECAUSE SOME STATES/JURISDICTIONS DO NOT

ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATION MAY NOT APPLY TO YOU.

SPECIAL PROVISIONS

U.S. GOVERNMENT LICENSE RIGHTS. All SOFTWARE provided to

the U.S. Government pursuant to solicitations issued on or after December

1, 1995 is provided with the commercial license rights and restrictions

described in this EULA. All SOFTWARE provided to the U.S. Government

pursuant to solicitations issued prior to December 1, 1995 is provided with

«Restricted Rights» as provided for in FAR, 48 CFR 52.227-14 (JUNE

1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable.

Manufacturer is responsible for ensuring the SOFTWARE is marked with

the «Restricted Rights Notice» or «Restricted Rights Legend,» as required.

All rights not expressly granted are reserved.

If you acquired the SOFTWARE in the United States of America, this

Software License Agreement and Warranty are governed by the laws of the

State of Washington, U.S.A. If you acquired the SOFTWARE outside the

United States of America, local law may apply.

February 27, 2009 2G0733 I-1

Index

A

Agency compliance, 1-4

Altitude, 5-3

Automatic image quality control (AIQC), 1-4

C

Calling for support, 3-22

Conventions, 1-4

Correcting film jams, 3-13

D

DICOM, 1-1

DICOM printer status messages, 3-1

Display screen icons, 2-3

E

End user license agreement, A-2

Environmental requirements, 5-3

Error codes, 3-6

Errors, 3-1

F

Film

Archiving, 4-3

Correcting jams, 3-13

Environmental impact, 4-2

Jams, 3-13

Loading/unloading, 2-7

Recycling, 4-3

Saver, 2-10

Sizes, 5-5

Spectral sensitivity, 4-1

Storage, 5-5

Storing, 4-2

Technical information, 4-1

Types, 5-4

Film supply status messages, 3-3

FIlter, changing, 2-13

H

Heat dissipation, 5-3

I

Image quality, 4-1

J

Job manager status messages, 3-5

L

Laser specifications, 5-3

Limited warranty, A-3

Local panel layout, 2-2

M

MCS printer status messages, 3-2

Messages

DICOM printer status, 3-1

Film supply status, 3-3

Job manager status, 3-5

MCS printer status, 3-2

N

Network requirements, 5-4

P

Power requirements, 5-4

Print sequence, 1-3

R

Recycling film, 4-3

Relative humidity, 5-3

Removing print jobs, 2-10

S

Software product license, A-5

Space requirements, 5-1

Specifications, 5-1

Spectral sensitivity, 4-1

I-2 2G0733 February 27, 2009

Storing undeveloped film, 4-2

System components, 1-2

T

Temperature, 5-3

Troubleshooting, 3-1

W

Warranty, A-1

Web portal, 2-4

Accessing, 2-5

Default user passwords, 2-6

Error messages, 3-6

Levels of user access, 2-4

Logging in, 2-6

Publication History

Revision Date Reason for Change

A January 14, 2008 First release

B February 27, 2009 Incorporated details for 5850 Laser

Imager.

Carestream Health, Inc.

150 Verona Street

Rochester, New York 14608

© Carestream Health, Inc., 2009

DRYVIEW is a trademark of Carestream Health, Inc.

The Kodak trademark and trade dress are used under

license from Kodak.

Pub No. 2G0733

Rev. B

KODAK DRYVIEW 5800 Laser Imager

and

CARESTREAM DRYVIEW 5850 Laser Imager

H221_0017

Safety Manual

Carestream Health, Inc.

150 Verona Street

Rochester, New York 14608

© Carestream Health, Inc., 2009

DRYVIEW is a trademark of Carestream Health, Inc.

The Kodak trademark and trade dress are used under license from Kodak.

Pub No. 2G0734

Rev. C

Safety and Related Information

Safety and Related Information

Safety and Related Information

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