Телефон avaya 2420 инструкция на русском

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AVAYA серии 9600

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  Полное Руководство пользователя для Телефонов AVAYA серии 9600

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  Полное Руководство пользователя IP-телефон 9608 и 9611G

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  Краткое руководство для AVAYA 9608

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  Краткое руководство для AVAYA 9611

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  Краткое руководство для AVAYA 9620

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  Краткое руководство для AVAYA 9621

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  Краткое руководство для AVAYA 9630

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  Краткое руководство для AVAYA 9640

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  Краткое руководство для AVAYA 9641

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  Краткое руководство для AVAYA 9650

AVAYA 374x DECT

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  Полное Руководство пользователя для Телефонов AVAYA 374x DECT

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  Краткое руководство для AVAYA 3720

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  Краткое руководство для AVAYA 3725

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  Краткое руководство для AVAYA 3740

AVAYA E129

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  Полное Руководство пользователя для Телефонов AVAYA E129

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  Краткое руководство для AVAYA E129

AVAYA серии 9500

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  Полное Руководство пользователя для Телефонов AVAYA серии 9500

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  Краткое руководство для AVAYA 9504

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  Краткое руководство для AVAYA 9508

AVAYA серии 1600

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  Краткое руководство для AVAYA1603

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  Краткое руководство для AVAYA1608

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  Краткое руководство для AVAYA1616

AVAYA серии 2400

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  Краткое руководство для AVAYA 2402

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  Краткое руководство для AVAYA 2410

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  Краткое руководство для AVAYA 2420

Другие модели AVAYA

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  Краткое руководство для AVAYA 4400

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  Краткое руководство для AVAYA 4601

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  Краткое руководство для AVAYA 4602

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  Краткое руководство для AVAYA 4610

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  Краткое руководство для AVAYA 4620

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  Краткое руководство для AVAYA 4621

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  Краткое руководство для AVAYA 4625

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  Краткое руководство для AVAYA 5402

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  Краткое руководство для AVAYA 5410

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  Краткое руководство для AVAYA 5420

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  Краткое руководство для AVAYA 5601

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  Краткое руководство для AVAYA 5602

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  Краткое руководство для AVAYA 5610

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  Краткое руководство для AVAYA 5620

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  Краткое руководство для AVAYA 5621

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  Краткое руководство для AVAYA 6400

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• Page 1
  IP Office 3.0(DT) 2420 User Guide 40DHB0002USEG Issue 3d (16 March 2005)

• Page 3: Table Of Contents

  Table Of Contents Overview of the 2420 ……………………. 7 Call Appearance Keys ………………….. 9 Basic Call Handling Features………………..11 Answer a Call ……………………….11 Make a Call…………………………. 11 Speed Dial …………………………11 Hold …………………………..12 Redial …………………………. 12 Speakerphone ……………………….12 Transfer …………………………

• Page 4
  IDial — Dial Intercom ……………………..46 Inclu — Dial Inclusion……………………..46 Intru — Call Intrude ……………………..46 Listn — Call Listen ……………………..47 Login — Extn Login ……………………..47 2420 User Guide Page iv IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)
• Page 5
  Call Waiting ………………………… 59 Call Forwarding ……………………….60 Diverting Calls ……………………….60 Do Not Disturb ……………………….60 Voicemail …………………………61 Default Feature Codes ……………………..61 Index……………………….63 2420 User Guide Page v IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 7: Overview Of The 2420

  Overview of the 2420 This guide covers the use of the Avaya 2420 telephone on Avaya IP Office telephone systems. The diagram below shows the main 2420 telephone features. 1. Display & Feature buttons: Shows key function names and call information.

• Page 8
  2420 User Guide 2420 User Guide Page 8 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 9: Call Appearance Keys

  • Pressing the adjacent key takes the call off hold and puts any other current call on hold. 2420 User Guide Page 9 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 11: Basic Call Handling Features

  Basic Call Handling Features Answer a Call When a call arrives at your 2420 telephone, you hear a ringing tone and a blinking bell icon appears on the associated call appearance. To answer an incoming call Do one of the following: •…

• Page 12: Hold

  2420 User Guide Hold The Hold feature puts a call on hold until you can return to it. To put a call on hold 1. Press To return to the held call 1. Press the call appearance button of the held call.

• Page 13: Transfer

  Message Your Message lamp turns on when a caller has left a message for you. Press the button to retrieve your messages, and follow the prompts. 2420 User Guide Page 13 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 15: Using Speed Dials

  Using Speed Dials Overview of Speed Dials The 2420 can store up to 104 personal speed dials. The list of these speed dials is accessed by pressing SpDial. • The list is sorted alphabetically. • Press to move between pages.

• Page 16: Deleting A Speed Dial

  2420 User Guide Deleting a Speed Dial 1. Press SpDial. If SpDial is not shown, press to exit the current screen. 2. Press Delete. 3. Select the speed dial entry you want to delete. • Press to display different pages of speed dials. Press the matching letter key to go straight to the first page with a matching entry.

• Page 17: Adding A New Speed Dial

  To return to the speed dial list without saving the changes press Cancel. • To return to the call handling screen without saving the changes press 2420 User Guide Page 17 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 19: Using The Call Log

  Using the Call Log Overview of the Call Log The 2420 maintains a call log, accessed by pressing Log. This log can store up to 100 entries. These can be incoming answered calls, incoming unanswered calls and outgoing calls. You can select which types of calls are included in the log. You can also use call log entries to make return calls or convert the entry into a speed dial for future use.

• Page 20: Viewing The Call Log

  2420 User Guide Viewing the Call Log 1. Press Log. If Log is not shown press to exit the current screen. • Note: Whilst in the call log you cannot make calls. You can still receive calls and handle them using the dialpad key functions.

• Page 21: Erasing All Logged Calls

  Using the Call Log Erasing All Logged Calls Loss of power to the 2420 phone will cause all call log entries to be deleted. The Erase All option also deletes all logged calls. Note however that this also deletes all speed dial entries and phone personalization options.

• Page 23: Selecting Personalized Options

  The options menus are accessed by pressing Option. These menus allow you to adjust a number of 2420 features. • Ring Pattern: Set the ringing used by the 2420. See Changing the Ring Pattern. • Contrast: Adjust the display contrast. See Adjusting the Display Contrast. •…

• Page 24: Changing The Ring Pattern

  Return to the call handling screen by pressing Call Log Setup Through the Option menu you can specify which types of calls should be included in the 2420’s call log. See Setting Which Calls are Logged. Switch Visual Ring On/Off With visual ringing on, the phones lamp flashes when the phone is ringing.

• Page 25: Using Self Test

  See Display Mode. Default Phone/Erase All Settings The Erase All option allows you to reset all personalized settings entered through the 2420’s Option menus (except contrast level). It also deletes all entries in the phones Call Log and Speed Dial lists.

• Page 26: Language

  2420 User Guide Language When the 2420 telephone is first installed, it is set to display screen text in English. You can select the language that you would prefer from the following: • English, German (Deutsch), French (Français), Spanish (Español), Italian (Italiano), Dutch (Nederlands) or Portuguese (Português).

• Page 27: Display Keys

  The display adjacent to the key shows the function name. Some of these functions are default functions supported by all 2420 phones (eg. SpDial, Log and Option). Others are functions programmed by the System Administrator for your telephone system.

• Page 28: Display Mode

  2420 User Guide Display Mode The phone has two display modes. These control the order in which functions are assigned to the display keys. The modes are: • Normal Mode: In this mode the 3 pages of keys are ordered sequentially. The keys at the base of each page provide the SpDial, Log and Option options.

• Page 29: Display Key Programming

  The following table lists those functions programmable via an Admin 1 key. Name Description Toggles Data Park Park <User> User <Group> Group <Number> Dial Flash Hook Flash 2420 User Guide Page 29 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 30: Shorthand Programming Mode

  2420 User Guide Shorthand Programming Mode 1. Press Admin or Admin 1. See Display Key Programming. 2. The function selection menu appears. The names down the right-hand side are the functions you can select to assign to a key (except Expl?, see below).

• Page 31: Longhand Programming

  Press Keep to keep the existing function and forget the function just programmed. • Press Delete to delete the existing function and forget the function just programmed. 2420 User Guide Page 31 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 32: Display Key Functions

  Those functions marked with a (!) can be programmed against a key by the 2420 user. This programming requires the phone to already have one key assigned to the Admin function. See Display Key Programming.

• Page 33: User Name> — User (#)

  [User | Digital Telephony | User] Absnt — Set Absent Text Set the users current absence message setting. This function is not supported through 2420 display keys. • [User | Digital Telephony | Advanced | Set | Set Absent Text] Acct — Account Code Entry (!) Make a call using an account code or enter an account code during a call.

• Page 34: Admin — Self-Administer (!)

  2420 User Guide Admin — Self-Administer (!) Access menus for programming functions against display keys. This function can be programmed with or without data. If programmed with a setting of 1, the key accesses a different set of functions. See Display Key Programming. This function can be programmed through the phone by the user using an existing Admin key.

• Page 35: Busyh — Busy On Held

  This also overrides call waiting indication when the user has a call on hold. This function is not supported via 2420 display keys. • [User | Digital Telephony | Advanced | Busy | Busy On Held] CFrwd — Call Forwarding All (!) Switch call forwarding on/off and set the forwarding number.

• Page 36: Conf+ — Conference Add

  2420 User Guide Conf+ — Conference Add Places all calls held by the extension into a conference. This function does not require any data entered when programmed. This function cannot be programmed through the phone by the user. Pressing Conf+ places the extension and any calls it has put on hold into a conference. This function will not work if the extension has a current call.

• Page 37: Cwoff — Call Waiting Off

  • [User | Digital Telephony | Advanced | Dial | Dial CW] See also: • Queue — Call Queue. 2420 User Guide Page 37 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 38: Dir — Directory (!)

  2420 User Guide Dir — Directory (!) Accesses the telephone system directory. This function does not require any data entered when programmed. This function can be programmed through the phone by the user using an Admin key. Pressing Dir displays a number of options.

• Page 39: Dndx+ — Do Not Disturb Exception Add

  When drop is used, silence is returned to the user rather than dial tone. This is intended operation, reflecting that Drop is mainly used by call center headset users. • [User | Digital Telephony | Emulation | Drop] 2420 User Guide Page 39 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 40: Dtone — Secondary Dial Tone

  2420 User Guide DTone — Secondary Dial Tone Return secondary dial tone to the user. This function does not require any data entered when programmed. This function cannot be programmed through the phone by the user. Pressing DTone gives the user dial tone. They can then dial the telephone number they require.

• Page 41: Fwbof — Forward On Busy Off

  FwdOf switches off all the extensions call forwarding options. It does not delete the forwarding number settings. • [User | Digital Telephony | Advanced | Call | Cancel All Forwarding] 2420 User Guide Page 41 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 42: Fwnon — Forward On No Answer On

  2420 User Guide FwNOn — Forward On No Answer On Switches the extension to forward on no answer on. This function does not required any data to be entered when programmed. This function cannot be programmed through the phone by the user.

• Page 43: Hdset — Headset Toggle (!)

  HfAns key toggles internal auto-answer on/off. When on, HfAns is shown with a symbol. • [User | Digital Telephony | Emulation | Internal Auto Answer] See also: • RngOf — Ringer Off (!). • CWOn — Call Waiting On. 2420 User Guide Page 43 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 44: Hgena — Hunt Group Enable

  2420 User Guide HGEna — Hunt Group Enable Sets the extension’s membership of a group or groups as enabled. This function can be programmed with or without a target group number. This function cannot be programmed through the phone by the user.

• Page 45: Hgos+ — Set Hunt Group Out Of Service

  IAuto connects the call without any ringing at the remote extension. If the target extension is busy or not available, the call will follow any forwarding or diversion to voicemail set. • [User | Digital Telephony | Emulation | Automatic Intercom] 2420 User Guide Page 45 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 46: Icseq — Set Inside Call Sequence

  2420 User Guide ICSeq — Set Inside Call Sequence Sets the ringing pattern (sequence) used for internal calls. Not supported by the 2420. This function requires the ringing pattern (0 to 9) to be entered when programmed. The number is shown next to ICSeq.

• Page 47: Listn — Call Listen

  Recor — Call Record. • Steal — Call Steal. Login — Extn Login This function is not supported on 2420 display keys. • [User | Digital Telephony | Advanced | Extn | Extn Login] Logof — Extn Logout Logs the current user off the extension.

• Page 48: Natim — Set No Answer Time

  WUTim — Set Wrap Up Time. OCSeq — Set Outside Call Sequence Sets the ringing pattern (sequence) used for internal calls. Not supported by the 2420. This function requires the ringing pattern (0 to 9) to be entered when programmed. The number is shown next to OCSeq.

• Page 49: Park — Park (#)

  PCall. This function cannot be programmed through the phone by the user. • [User | Digital Telephony | Advanced | Call | Priority Call] 2420 User Guide Page 49 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 50: Phyex — Dial Physical Extension By Number

  2420 User Guide PhyEx — Dial Physical Extension by Number Dial a specified extension regardless of the current logged on user at that extension and any forwarding, follow me and do not disturb settings applied by the extension user. This function requires the target extension number to be specified when programmed. The target extension is then shown next to PhyEx.

• Page 51: Pickm — Call Pickup Members

  If the target extension is busy, it rings when it becomes free again. • [User | Digital Telephony | Advanced | Call | Call Queue] See also: • DCW — Dial CW. 2420 User Guide Page 51 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 52: Rbak+ — Ringback When Free

  Free] RBSeq — Set Ringback Sequence Sets the ringing pattern (sequence) used for voicemail and ringback calls. Not supported by the 2420. This function requires the ringing pattern (0 to 9) to be entered when programmed. The number is shown next to RBSeq.

• Page 53: Recor — Call Record

  This function cannot be programmed through the phone by the user. Pressing Relay switches the specified relay off. • [User | Digital Telephony | Advanced | Relay | Relay Off] 2420 User Guide Page 53 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 54: Resum — Resume Call

  2420 User Guide Resum — Resume Call Resume a call previously suspended into a specified ISDN exchange slot. This function requires the exchange slot number to be specified when programmed. The slot number is then shown next to Resum. This function cannot be programmed through the phone by the user.

• Page 55: Rngof — Ringer Off (!)

  Steal retrieves the last calls transferred from the extension. This includes calls diverted to voicemail. • [User | Digital Telephony | Advanced | Call | Call Steal] 2420 User Guide Page 55 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 56: Suscw — Suspend Cw

  2420 User Guide SusCW — Suspend CW Suspend the current call at the exchange and answer the waiting call. If no exchange slot number is specified when the function is programmed, exchange slot 0 is used. This function cannot be programmed through the phone by the user.

• Page 57: Vmrb- — Voicemail Ringback Off

  VMOn key toggles voicemail operation for the extension on/off. When voicemail is on, VMOn is shown with a symbol. • [User | Digital Telephony | Advanced | Voicemail | Voicemail On] 2420 User Guide Page 57 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 58: Wutim — Set Wrap Up Time

  2420 User Guide WUTim — Set Wrap Up Time Sets the extension’s busy wrap up time to be inserted between calls. This function requires the time in seconds to be entered when programmed. The value is shown next to WUTim. This function cannot be programmed through the phone by the user.

• Page 59: System Features

  If you hear the call waiting tone, either end your current call or put the caller on hold. The waiting call should then ring. To turn call waiting on use the code *15; to turn it off use *16. 2420 User Guide Page 59 IP Office 3.0(DT)

• Page 60: Call Forwarding

  2420 User Guide Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

• Page 61: Voicemail

  Call Queue *12*N# Follow Me Here Voicemail Ringback On *13*N# Follow Me Here Cancel Voicemail Ringback Off *14*N# Follow Me To *57*N# Forward on busy number 2420 User Guide Page 61 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 63: Index

  Clear 35, 44, 45 Dirct — Dial Direct 38 (#) 40 Clear Quota 51 Directed Call Pickup Call Follow Me ClrCW 35 Appearance 34 Here 43 2420 User Guide Page 63 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)

• Page 64
  Overview of Speed Here- 43 On No Answer Inside Call Sequence Dials 15 Here- — Follow Me On 42 Overview of the 2420 Here Cancel 43 Unconditional Off Intercom 45, 46 Here+ 43 Internal Auto-Answer Overview of the Call Here+ — Follow Me…
• Page 65
  WUTim — Set Wrap Sequence 46 Timer 56 Call 54 Up Time 58 No Answer Time Timer — Timer (!) 56 Resume Call 54 TmDay 56 Retrieve Call 54 2420 User Guide Page 65 IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)
• Page 66
  Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

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  2420 Digital Telephone User’s Guide Release 4 555-250-701 Issue 3 November 2004[…]

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  Copyright 2004, A vaya Inc. All Rights Reserved Notice Every ef fort was made to e nsure that the info rmation in this do cument was complete and accu rate at the time of prin ting. However , informat ion is subject to change. Wa r r a n t y A vaya Inc. provides a limited warran ty on this product. Ref er to your sales agreement to est ablish the t[…]

• Страница 3

  Electromagnetic Compatibility (EMC) S tandards This product comp lies with and conforms to the following intern ational EMC stand a rds and al l relevant national de viations: Limits and M ethods of M easurement of Radio Interference of Informati on T e chnology Equipment, C ISPR 22:199 7 and EN55022: 1998. Informati on T echnolo gy Equipment – I[…]

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  […]

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  Issue 3 November 2004 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Support for Call Center Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Support for Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Safety Information . . . . .[…]

• Страница 6

  Contents 6 2420 Digital Telephone User’s Guide Saving a Call Log Entry to Y our S peed Dial List . . . . . . . . . . . . . . . . . . . . . 36 Deleting a Call Log Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 The Label Action Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Working in[…]

• Страница 7

  Issue 3 November 2004 7 Overview The 2420 Digit a l T eleph one is a multiline digit a l telephone for use with an A vaya call processing system. The 2420 telephone put s convenient featur es and capabilities at your fingertip s, including: ● an easy-to-read screen —that allows you to view — call appearance/feature button labe ls -t h e c a l l[…]

• Страница 8

  8 2420 Digital Telephone User’s Guide Support for Call Center Users T o me et the needs of call center users, th e 2420 telephone offers the following features: ● Call Center Mode operation —available from the Options Screen, th is setting changes the standa rd display from 8 to 12 call appearance/feature button labels. When you select this m[…]

• Страница 9

  Overview Issue 3 November 2004 9 Base Units — M12LUCM Modular Base Unit Adapter Cord — HIC-1 “H-top” Headset Adapter Cord Cordless Headpiece/Base Unit — LKA 10 Cord Free Headse t (900 MHz RF) Cordless Headset Adapter — MIP-1 Cordless Headset Adapte r ● support for the Group Listen feature —when this featu re is programmed, you can use the h[…]

• Страница 10

  10 2420 Digital Telephone Us er’s Guide Safety Information Y our 2420 telephone is manufactured according to industry standards for qu ality and safety assurance. When using yo ur telephone, follow re commended safety precaut ions to reduce the risk of fire, electrical shock, and personal injury . See the 2420 Inst allation and Safety Instruction[…]

• Страница 11

  2420 Telephone Components Issue 3 November 2004 11 The following items correspond to the numbe rs in Figure 1 . T able 1: The 2420 T elephone Component s 1) Call appearance/feature buttons — Use to access incoming/outgoing lines and programmed features. An underscore indicates the currently selected call appearance. 7) Dialp ad — S tandard 12-b[…]

• Страница 12

  12 2420 Digital Telephone Us er’s Guide 2420 T elephone User Checklist The remainder of this guide cont ains procedure s for using specific screens, features, and keys on the 2420 telephone. The following t able directs y ou to sections expla ining specific activities you can perform. To S e e Understand call appe arance/feature button displays T[…]

• Страница 13

  The Home Screen Issue 3 November 2004 13 The Home Screen The Home screen consist s of three pages and displays ● the available call appearance /feature buttons ● caller ID information ● the current date and time ● softkeys ● information provided by the A vaya call processing system Usually , you use the Home screen to perform standard cal[…]

• Страница 14

  14 2420 Digital Telephone Us er’s Guide Figure 2: Sample Home Screen — Page 1 Navigating in the Home Screen Pages a 206 : Timer b 206 : Abr Program c 206 : Call Pickup New Calls: 4 SpDial Log Option Label 4:10PM 3/29/02 Directory : SendAllCalls Navigating in the Home Screen Pages To P r e s s Move to the previous or next Home screen page or respe[…]

• Страница 15

  The Home Screen Issue 3 November 2004 15 Call Appearance and Call Identification Displays By default, the 2420 telephone h a s eight call appearance/feature buttons p er screen page. When Call Center mode is enabled, 12 call appe arance/feature buttons appear on the first two pages of t he Home Screen. S tarting with the first button in the upper l[…]

• Страница 16

  16 2420 Digital Telephone Us er’s Guide S tatus Icons The icons displayed on the call appearance/feature buttons of your 2420 telephone are explained in the following t able. These icons replace the functionality of the green LEDs and equivalent flash rates. St atus Icons Icon Definition Ringing An incoming call is waiting to be answered. See T o[…]

• Страница 17

  Call-Handling Features Issue 3 November 2004 17 In addition, the following icons are displaye d in certain feature-specific applications. Call-Handling Features The procedures in this section assume that you a re performing call handling with the Home screen displayed on the 2420 telepho ne. In addi tion to common procedures provided in this sectio[…]

• Страница 18

  18 2420 Digital Telephone Us er’s Guide Make a call Y ou can make calls manually or automa tically from the 2420 telephone. T o make a call manually 1. Go of f hook with the handset, headset, or speaker . 2. When you hear dial tone, press the dialpad buttons to enter the extension o r telephone number . If you are calling an external nu mber , yo[…]

• Страница 19

  Call-Handling Features Issue 3 November 2004 19 T o return to the held call Press the call appearance button o f the held call. Note: Note: Y our system manager might have administered the Unhold feature. In this case, you can return to the held call by pressing . Redial The Redial or Last Number Dialed feature automa tically redials the last exten[…]

• Страница 20

  20 2420 Digital Telephone Us er’s Guide T o change from the handset to the speakerphone 1. Press . 2. Hang up the handset. T o end a speakerphone call Press again. T o use the Group Listen feat ure (if administered) in wh ich the handset or headset and the speaker are act ive at the same time While you are active on the handset or headset, press […]

• Страница 21

  Call-Handling Features Issue 3 November 2004 21 Note: Note: Y our system manager might have administered the T ransfer-on-Hang-up feature. In this case, you can transfer a call by pressing , dialing the number to which the call is to be transferred, and then ha nging up. T o cancel an attempted transfer , press the original call appearance. If your[…]

• Страница 22

  22 2420 Digital Telephone Us er’s Guide Getting Messages Message Y our Message lamp turns on when a caller has lef t a message for you. Press to retrieve your messages, and follow the prompt s. Note: Note: Y our system manager must program cert ain features to activate the Message button. See your system manager if the Message button is not worki[…]

• Страница 23

  The Speed Dial Screen Issue 3 November 2004 23 Figure 3: Sample S peed Dial Screen From the S peed Dial screen, you can also ● add entries ● delete entries ● make changes to saved entries in your personal speed dial list See Managing Y our S peed Dial List on page 25 for more information. Home : Lou Jane : Mary Jim : Patty John : Peter Add Ed[…]

• Страница 24

  24 2420 Digital Telephone Us er’s Guide W orking in the S peed Dial Screen Note: Note: When you manage your speed dial entries, the softkeys displayed at the bottom of the screen change to reflect the activities you can perform. For example, when you access the Edit screen, you can choose from the Add, Delete, and Done softkeys. The Edit a nd Del[…]

• Страница 25

  Managing Your Speed Dial List Issue 3 November 2004 25 Managing Y our S peed Dial List Using the S peed Dial screen, you can store up to 104 speed dial entries in you r personal 2420 telephone directory . Y ou can access this screen by pressing the SpD ia l softkey at the Home screen. When you have created a spe ed dial list, the S peed Dial screen[…]

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  26 2420 Digital Telephone Us er’s Guide Entering Characters Whenever you press a key on the dialp ad, the al phabetic character associated with the key appears on the screen display . In some cases, you might need to press the same key repeatedly to select other alphabetic cha racters. For example, to enter “Jack:” ● Press 5 for “J.” Th[…]

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  Managing Your Speed Dial List Issue 3 November 2004 27 2. Press the Add so ftkey . The Edit Name screen appears with the Name fie ld underscored. Note: Note: If the directory is full, a message appea rs in dicating that your S peed Dial list is full. Y ou must delete an existing entry before yo u can add a new entry . See Deleting S peed Dial Entri[…]

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  28 2420 Digital Telephone Us er’s Guide T o edit stored speed dial entries 1. From the Ho me screen, press the Sp Di a l softkey . The S peed Dial screen appears. 2. Press the Edit so ftkey . The Edit Name screen appears. Note: Note: Y ou can use and or the index fea ture to locate the entry you want to edit. 3. Press the feature butto n that cor[…]

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  The Call Log Screens Issue 3 November 2004 29 Deleting S peed Dial Entries Y ou can delete any of the speed dial entries saved in your personal 2420 teleph one directory . T o delete stored speed dial entries 1. From the Ho me screen, press the Sp Di a l softkey . The S peed Dial screen appears. 2. Press the Delete sof tkey . The Delete screen appe[…]

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  30 2420 Digital Telephone Us er’s Guide The Call Log Summary Screen The Call Log Summary screen, which is accessed by pressing the Log softkey on the Home screen, displays the following ca ll identification information: ● For incoming calls —calling p arty name and telephone nu mber , if this information is available from the call processing […]

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  The Call Log Screens Issue 3 November 2004 31 Figure 5: Sample Call Log Summary Screen with Second Set of Sof tkeys When you select a call type, an arrow ( ) appears next to the softkey of the selected call type. The entries for the selected call type are d isplayed until you press the soft key of a different call type. By default, missed calls are[…]

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  32 2420 Digital Telephone Us er’s Guide W orking in the Call Log Summary Screen Working in th e Call Log Summary Screen To P r e s s View info rmation about a specific log entry The button associated with the entry View the n ext page of call log entries View the previous page of call log entries View unan swered (missed) calls The Missed softkey[…]

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  The Call Log Screens Issue 3 November 2004 33 Call Log Det ail Screen The Call Log Detail screen, which is accessed fr om the Call Log Summary screen, allows you to ● View additiona l information, such as call type and the date and time that the call was processed. ● Make a call to the entry displayed dire ctly from this screen. See Using the C[…]

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  34 2420 Digital Telephone Us er’s Guide W orking in the Call Log Det ail Screen Working in th e Call Log Detail Screen To P r e s s Make a call to the entry displayed The Call softkey View the n ext call log entry View the p revious call log entry Use the index feature to locate a specific entry quickly Note: Note: The telephone must be on-hook w[…]

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  Using the Call Log Issue 3 November 2004 35 Using the Call Log The Call Log feature is factory set to record answered, u nanswered (missed), and outgoing calls. For information on disabling the Call Log or changing the call types you want logged, see Call Log Setup on p age 46. V iewing the Call Log T o view the list of all calls recorded in the Ca[…]

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  36 2420 Digital Telephone Us er’s Guide Saving a Call Log Entry to Y our Speed Dial List T o save an entry in the Call Log to your Speed Dial List 1. From the Ho me screen, press the Log softkey. The Call Log Summary screen appears. 2. Use and to scroll through the Call Log Summary pages. 3. When you locate a n entry you want to save, press the b[…]

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  The Label Act ion Screen Issue 3 November 2004 37 3. When you locate an entry you want to delete, press the button that corresponds to the entry . The Call Log Det ail screen for this entry appears. 4. Press the Delete sof tkey . The entry is deleted from the Call L og. T o delete all entries from the Call Log 1. From the Ho me screen, press the Lo[…]

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  38 2420 Digital Telephone Us er’s Guide Figure 7: Label Action Screen W orking in the Label Action Screen Note: Note: When you manage th e labels of your call appearance/feature buttons, the softkeys displayed a t the bottom of the screen change to reflect th e activities that you can perform. Note: Note: Whenever you cha nge the labels of call a[…]

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  Managing Your Call Appearance/ Feat ure Button Labels Issue 3 November 2004 39 Managing Y our Call Appearance/ Feature Button Labels Using the Label Action screen, you can ● customize the labels of the call ap pearance/feature buttons on the 2420 telephone and the EU24 Expansion Module (if installed) ● view the labels of the call appearance/fea[…]

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  40 2420 Digital Telephone Us er’s Guide 4. Using the dialp ad, edit the label. Y ou can en ter up to 13 characters. By default, the first letter you enter appears in uppercase, and t he following characters appear in lowercase. Note: Note: Y ou can use the Case softkey to switch between uppercase and lowercase. Y ou can use the S p ace softkey to[…]

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  Managing Your Call Appearance/ Feat ure Button Labels Issue 3 November 2004 41 4. Perform one of the following step s: ● T o return to the Label Action screen, press the Done softk ey . ● T o return to page 1 of the Home screen, press . Restoring the System Labels Y ou can delete the custom labels you crea ted for the call appearance/feature bu[…]

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  42 2420 Digital Telephone Us er’s Guide The Options Screen The Options screen, which you access by pressing the Option softkey a t the Home screen, allows you to set the following options: ● ring pattern ● screen contrast ● log setup ● visual ring (Flash Message Lamp option) ● whether you want the 2420 to co ntinue to display the curren[…]

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  Selecting Personalized Options Issue 3 November 2004 43 W orking in the Options Screen Note: Note: If you press , a second screen appears. Use this scree n to enable and disable the Automatic Gain Control (AGC) feature for the h andset, headset, or speakerphone. We strongly recommend that you leave the default settings unchanged. However , hearing […]

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  44 2420 Digital Telephone Us er’s Guide 3. Press the Ring Pattern feature b utton. The Select Ring Pattern screen with t he current ring pattern appears. 4. Use and or the dialp ad to cycle through all eight rin ging patterns. Note: Note: T o listen to a specific ring pattern, p ress the Play softkey for a selected ring pattern number . 5. Perfor[…]

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  Selecting Personalized Options Issue 3 November 2004 45 5. Perform one of the following step s: ● If you want to save the setting you just selected, press the Save softkey . Y ou will hear a confirmation tone, and you are returned to the Options screen. ● If you want to return to the Options screen without changing the setting , press the Cance[…]

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  46 2420 Digital Telephone Us er’s Guide Display Contrast The Contrast option on the Options screen allows you to choose a contrast level for your telephone display . Y ou can choose from among fifteen levels of contrast. T o select a contrast level 1. From the Ho me screen, press the Option softkey. The Options screen appears. 2. Press the Contra[…]

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  Selecting Personalized Options Issue 3 November 2004 47 T o specify the call types that you want to appear in the Call Log 1. From the Ho me screen, press the Option softkey . The Options screen appears. 2. Press the Log Setup feature button. The Call Log Setup screen appears. The current Y es/No setting is underscored for the selected item. 3. Pre[…]

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  48 2420 Digital Telephone Us er’s Guide 4. Perform one of the following step s: ● If you want to save the setting you just selected, press the Save softkey . Y ou will hear a confirmation tone, and you are returned to the Options screen. ● If you want to return to the Options screen without changing the setting , press the Cancel soft key . ?[…]

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  Selecting Personalized Options Issue 3 November 2004 49 T o erase personalized settings 1. From the Ho me screen, press the Option softkey . The Options screen appears. 2. Press the Era se… feature button. The Erase screen appears. 3. Press the feature butto n next to each item you want to select to be erased. If you want to select all of the ite[…]

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  50 2420 Digital Telephone Us er’s Guide 3. Press the Y es/No softkey or fea ture button 6 to indicate whethe r you want S tay in S peed Dial enabled. 4. Perform one of the following steps: ● If you want to save the setting you just selected, press the Save softkey . Y ou will hear a confirmation tone, and you are returned to the Options screen.[…]

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  Selecting Personalized Options Issue 3 November 2004 51 Language When the 2420 telephone is first inst alled, it is set to display screen text in English. The Language option on the Options scree n allows you to choose another language, including: ● German (Deutsch) ● French (Français) ● S panish (Español) ● Italian (It aliano) ● Dutch […]

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  52 2420 Digital Telephone Us er’s Guide Using Selected V oice Features The following features are available only if your system manager has administered t hem as feature buttons on your 2420 telephone or ha s s upplied you with the required feature access codes. Abbreviated Dialing/Automatic Dialing (AD) The Abbreviated Dialing (AD) feature allow[…]

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  Using Selected Voice Feat ures Issue 3 November 2004 53 3. Press the # key to save the entry . 4. Press another Abbreviated Dialin g button to program. Note: Note: If you make a mist ake while programming, press the # key to save the entry an d then start o ver . T o call a number using an Abbreviated Dialing button Press the Abbreviated Dialing bu[…]

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  54 2420 Digital Telephone Us er’s Guide T o park a call at your extension (for retri eval at any extension) when a Call Park button is not administered 1. Press . 2. Enter the Call Park feature access code. 3. When you hear confirmation tone, hang up. T o retrieve a parked cal l from another extension 1. Pick up the handset or pr ess . 2. Dial th[…]

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  Using Selected Voice Feat ures Issue 3 November 2004 55 Leave Wo rd Calling The Leave W ord Calling (L WC) feature leaves a me ssage for a person at another extension to call you back. The ca lled party can dial the message service such as an attendant, a voice mail system, or a covering user to retrieve a shor t, st andard message that provides th[…]

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  56 2420 Digital Telephone Us er’s Guide Send All Calls The Send All Calls feature temporarily sen ds all y our calls to your voice mail system or to another extension in the sa me system. Priority calls and automatic callbacks are not redirected by the Send All Calls feature. Note: Note: Before you can use this feature, your system manager must p[…]

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  Using Selected Voice Feat ures Issue 3 November 2004 57 T o make an important announcement such as an incoming call to someone at another extension busy on another call 1. While off-hook, press the button or dial the Whisper Page access code, and dial the extension. Both people on the other call hear a be ep. Only the person whom you called he ars […]

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  58 2420 Digital Telephone Us er’s Guide Using Display Features The following features are available only if yo ur system manager administered them as feature buttons on your 2420 telephone. Call Ti mer and T imer The Call T imer and the T imer features measure elapsed time on a call. The Call Ti mer feature, once activated, measures elapsed time […]

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  Using Display Features Issue 3 November 2004 59 4. T o search for a new n ame, press the button, and repeat S teps 2 and 3. 5. When you are re ady to exit the directory , press . T o place a call to the na me shown on the disp lay 1. Pick up the handset. 2. While the name is shown, press t he button if administered as feature button «call-disp[…]

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  60 2420 Digital Telephone Us er’s Guide T ones and Their Meaning Note: Note: The following t ables describe the def aults for each ringing and feedback tone. Check with your system manager to ver ify if the descriptions in the Meaning column are accurate for your system. Ringing T ones are produced by an incoming call. Feedback tones are those wh[…]

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  Tones and Their Meaning Issue 3 November 2004 61 coverage One short burst of tone. This tone indicates that the system sent your call to another extension to be answered by a covering user . dial A continuous tone. This tone indicates that you can start t o dial. intercept/ time-out An alternating high and low t one. This tone indicates a dialing e[…]

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  62 2420 Digital Telephone Us er’s Guide[…]

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  Issue 3 November 2004 63 Index Index Numerical 200A Module Analog (U.S .) Adjunct Interface . . . . . 9 201A Module Recorder Interface . . . . . . . . . . . 9 20A Stand . . . . . . . . . . . . . . . . . . . . . . 9 2420 telephone display features . . . . . . . . . . . . . . . . . 58 feedbacktones . . . . . . . . . . . . . . . . . 60 personal direct[…]

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  64 2420 Digital Telephone User’s Guid e Index F feature . . . . . . . . . . . . . . . . . . . . 22 , 54 feedback tones . . . . . . . . . . . . . . . . . . 60 Flash Message Lamp option . . . . . . . . . . . . 44 G Group Listen feature . . . . . . . . . . . . . . . . . 9 H headset button . . . . . . . . . . . . . . . . . . . 11 headsets supported .[…]

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  Issue 3 November 2004 65 Index Speed Dial List . . . . . . . . . . . . . . . . 25 , 29 adding entries . . . . . . . . . . . . . . . . . 26 editing entries . . . . . . . . . . . . . . . . . 27 index feat ure . . . . . . . . . . . . . . . . . . 25 saving entries from Call Log . . . . . . . . . . . 36 Speed Dial screen . . . . . . . . . . . . . . . . […]

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  66 2420 Digital Telephone User’s Guid e Index[…]